First National Bank Federal St, Pittsburgh

I chose to make this my go-to branch due to the very helper teller Haley, who went out of her way to find some potential fraudulent charges in my account statements from the previous year. Besides that, it’s the best branch in the city, hands down.....There’s never a line, the tellers make me smile, the managers are always available, the interior is not depressing, theres always parking, it has a drive thru teller, also free coffee, what else you need?

First National Bank committed error after error and held up our closing 3 days past the original, scheduled date. Throughout the loan application and closing, there were 2 employees that quit, which left gaps in the documentation process. This turnover was a clear sign of organizational instability and there never seemed to be an answer for the problems the bank had caused. Our initial loan officer left the bank for this very reason, but we did not come to this realization until it was too late. Without getting into detail of the countless mistakes made by the bank, I advise future home buyers to find a comparable rate at a reputable, customer-service oriented bank. Save yourself the headache and stress of working with Anthony Kesslak and Aaron Miller at First National Bank. My biggest regret in this whole process was only taking the interest rate into consideration and not thoroughly investigating FNB's poor reputation.

The folks here are always friendly. It's not a very busy branch, so there's usually no problem getting in and out quickly. Be warned - during some Pittsburgh Pirate games, the front street is closed.

Friendly staff and assistant branch manager Eric Hallam went above and beyond to help get me my business debit card in a timely manner. Looking forward to their continued assistance.

FNB is a little piece of heaven. Always a pleasure. Love ya lots bff

Fantastic friendly folks. Reliable and respectful. Bff

This place has parking in the back and you don't have to deal with down town crazyness