First National Bank S 3rd Ave, Hartford

Online banking is AWFUL. It's down more than it works. No after hours or weekend help. ATM withdrawals may or may not happen...even if you haven't withdrawn or spent any money you often get the "daily withdrawal limit exteeded". Many times I've been overdrwan(when I had money in my account), then like magic I was no longer negative after the bank closed. I would not recommend this bank. Take money elsewhere. 3 years with them and no improvement

You can't deposit money after hours in fact you can't deposit at the ATM at all. You have to go through the drive thru window. The hours are wonky too. They close at 4 pm! The app is constantly down so you have no idea how much money you have. They're website rarely works either. This is the worst experience I have ever had with a bank.

The online banking hardly ever works. Can never get anyone on the phone. Plus they close at 4. So a normal person who works from 8 or earlier to 5 can’t even go by the bank. Because they are also closed on weekends.

Called a few moments ago to speak to someone about getting our new cards we have been waiting on for ALMOST A MONTH NOW, when we trying to explain to the lady on the phone the situation she was VERY rude and had an attitude. If you don't wanna help us, direct us to someone who ain't gonna be a butthole about it! Then acted like it was a problem for her to send us NEW ONES since she said they had been sent and we haven't received them!! 😠😠😠😠 VERY UPSET !

Always a nice place to handle your Finance