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First Merchants Bank E Jackson St, Muncie

3.3
(9)Loan Agency
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200 E Jackson St, Muncie, IN 47305, United States

+1 765-747-1536

https://www.firstmerchants.com/locations/Bank-Muncie-Downtown-Muncie-IN

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Muncie of Indiana(IN)

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    Reviews

    3.3/5.09 Reviews

    C

    Citlalli Rangel
    1

    Absolutely hate this bank. Chase is much better. Saved me a lot of headaches, and has WAY BETTER customer service.

    Response from the owner

    Citalli, Thank you for contacting First Merchants Bank, We apologize for your experience at our 53rd St Banking Center and would like to have our Vice President, Retail Market Leader contact you personally to learn about your experience. Please contact our Customer Service Team at 1.800.205.3464 or via email [email protected] with good contact information (phone/email) to reach you and a time that would be most convenient to speak.

    V

    Victoria Linssen
    5

    The staff at First Merchants Bank in downtown Muncie IN go out of there way to make sure I'm a satisfied customer. Michael the teller is the best! Brennan is s super senior financial advisor and Laura is a fabulous banking center manager.

    R

    Robert Ruble
    4

    Popular Muncie and Delaware County bank. This main branch is located in downtown Muncie.

    S

    Sondra Hufhand
    5

    Fantastic experience at downtown location. Had an issue over the weekend with a mobile check deposit so I had to come in and get it taken care of. Member services was amazing. The man helping us (Michael) went above and beyond making sure that and any other issues we had were resolved. So glad we chose this as our bank.

    Response from the owner

    Sondra - we agree with you. Michael is a fantastic employee. Thank you for sharing. We'll be sure to pass along your accolades!

    C

    Candy Hicks
    1

    Just to get a statement to make our house payment because we did not receive one I felt they wanted too much personal information. They were give the SS# but also wanted the drivers license number. Would not accept the loan number. I wasn’t asking anything about money or bank account I just needed my monthly statement so I could send in my payment.

    Response from the owner

    Candy - We're sorry to hear that you had a frustrating experience while trying to make a mortgage payment. Our banking center personnel are trained to help keep our customers safe and to prevent fraud. If you need further assistance or would like to provide feedback to our Muncie Downtown Banking Center Manager, please call Laura Gill at 765-213-3432. Thank you.

    J

    Joshua Taylor
    1

    Absolutely the worst customer service. Extremely rude. I waited to speak with a banker about a private matter and the teller tried to get me to discuss a private matter in front of other customers.

    Response from the owner

    Joshua. We're sorry to see that you had less than a positive experience at our Muncie banking center recently. We'd like to have a VP, Market Leader reach out to you personally to discuss your situation. Please contact our customer service team and provide us with good contact information (phone / email) so we can connect with you. Phone is: 1.800.205.3464. Email: [email protected]. Thank you.

    N

    Nissha Mccormick
    5

    Robin was amazing in helping me resolve my problem. Thank you again

    Response from the owner

    Nissha - Thank you for being a valued customer of First Merchants Bank. We appreciate you.

    S

    Scott Cummings
    5

    Friendly employee's great service great place to do your banking need's great place to meet new people

    Response from the owner

    Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience at this location.

    M

    Manda Aguilar
    4

    Has no one else said anything about the dirty colored water coming out of your rock fountain in the front of your building? 🤨

    Response from the owner

    Thank you for letting us know there is a problem with the fountain. We'll be sure to have our facilities department check it out to resolve.

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    FAQs

    • 1. How to Contact First Merchants Bank?

      You can get in touch with them at +1 765-747-1536 or enter their website and submit your application form.
    • 3. How Can I Apply for a Loan from First Merchants Bank?

      To obtain loans from First Merchants Bank, you can submit your application form on their website or visit their physical store. You may have to go there with your vehicle when getting car title loans. Click here to learn more about online car title loans.
    • 5. What to Do If I Fail to Repay My Loan?

      Failure to repay a loan can lead to lawsuits and damaged credit scores. Contact your lender if you have difficulty repaying the loan.
    • 2. How Do I Find First Merchants Bank?

      You can find this company at 200 E Jackson St, Muncie, IN 47305, United States. Open a Maps app and get driving direction to First Merchants Bank.
    • 4. Is First Merchants Bank an Agency or a Lender?

      First Merchants Bank is a Bank offering you various types of loan options. Browse this page to get personal installment loans for financial emergency.
    • 6. Does First Merchants Bank Offer Loans for People Who Have Poor Credit Score?

      Yes. You can get loans with First Merchants Bank if you do not have a good credit. It is also available to get installment loans for bad credit with bad credit via our platform. You can also obtain more details about installment loans on our platform!