First Horizon Bank - Commercial Banking Poplar Ave, Memphis

This is the absolute worse bank we’ve ever dealt with, on the 18th of May $3000 was fraudulently taken out of my husbands account, the original Representative informed him that it was their fault and he needed to cancel his old account and open a new account which he did, he’s spoken with 5 different people to get his money back and he’s been getting the run around. It’s time to get a lawyer! It’s not their money so they don’t care, as soon as this is resolved he’s changing banks. First Horizon Bank is the worst bank, I’ll keep my money under my mattress before I bank with them.

I been with First Tennessee for +10 years and love the way they operated but this new rebranding into this new First Horizon Bank is terrible. They close at 4pm instead of 5pm on a regular basis and on top of that, they’re closed on Saturdays. People who get off work at 4pm-5pm-6pm have no chance to making it to their own bank because it’s already closed by 4pm and doesn’t open until Monday 8AM, what the hell? I’m about to close my account and take my business else where! Terrible..