First Horizon Bank Poplar Ave, Memphis

I have always had great service from William Sternberger at First Horizon. He’s been an asset to my law practice for almost a decade now. It always seems that I need a special favor done such as checking on a deposit or looking for a transaction and I rely on William to help me out. Just today an by another bank caused a glitch that could have cost me over $15,000. William got right on it and saved the day. If you need a personal banker with attention to detail, call Mr. Sternberger at First Horizon on Mendenhall!

Need to work on customer service and professionalism. First Horizon is no longer First TN for reason and that is to improve brand image amongst a broader customer base. Workers at this location are backwards thinking and do not represent a regional and or national brand. Remember that customers are your base and the reason why you are there. If you have an issue with diversity, then you need another job because customers have many options when it comes to financial institutions. It’s sad and pathetic the lack of customer service and professionalism at this location.

I always get great service at this location when it comes to the tellers and associates, but please fix your atm machine. I tried 3 different times to withdraw money from my checking account and it wouldn't let me. I finally gave up and went to a different location. I think the person in front of me had the same problem.

45 min wait at drive through with only 2 cars ahead

FTB has gotten so big they don't take care of there customers. I'm a small business owner that gone round &round all week to get a form. No one would help.still don't have it hope to soon close all accounts.

Worst customer service from a bank employee D.Allen..(I think)...I will never waste my time going to this location ever again....

Lots of tellers therefore quick service