First Horizon Bank Cumberland Ave, Knoxville

Apparently overdrafted a month ago, they finally send a letter but it says it's the 3rd letter (they also sent it to the front office instead of my actual mail) and I have 1 day before an additional charge to add on top of the other additional one I got 20 days ago unknowingly. I thought my problems with this branch were done for after last semester when I was lied to about meeting the requirements for their bonus (whole reason I started the account here instead of regions). Never got the bonus, because technically didn't meet the requirements that the worker told me multiple times that I did for a month. First Tennessee is not bad, this branch has just done a lot of little things that ended up screwing me over. Some of the workers here are really nice and helpful I just can't recommend after what I've been through. If you live in Knoxville go to Regions.

Extremely helpful branch, I banked with First TN for over a decade and this branch has always been extremely kind and helpful. The employees go out of their way for you.

Dear Tina, Thank you for your professional and fast help, Galina Melnichenko Research Associate II The University of Tennessee ( for Tina Jones)

All the staff are very friendly

All the workers are very friendly