First Horizon Bank Brickell Ave Suite N, Miami

I opened my account back when it was Sabadell United. I work for the Spanish bank that owned them so at the time I was considered an employee and had all the perks. I haven't had too many problems with them since the switch to Iberiabank, when I became a regular customer. If you like a smaller bank and personalized attention, this bank might work for you. Keep in mind that most of their branches close early (between 4 and 4:30) and they don't open Saturdays so that could be a problem for someone who works weekday office hours.

The worst bank. 4 hours on the phone with multiple disconnects to get a password reset! 2 weeks later I try to order checks online where it says "Order Checks" but that doesn't work so again over 1 hour in logins and customer service calls and they tell me I have to go to another web site to order, Why do YOU have an "Order Check" button? Iberia buys out my previous bank and all records are gone!! They decide to do this right before tax filing deadline. Thanks to the IRS for a hurricane extension. HORRIBLE BANK!!! I almost forgot this too, 3 days before hurricane Irma I go to get cash and the bank is closed with a note on the door we will return when its safe, are you kidding the storm was days away and all other banks were open, not Iberia. Thank heavens Wells gave me cash on my line of credit. When there is no electricity after a hurricane you need cash. When you have a tree on your house and need it removed the workers dont take credit cards or checks. Where was Iberia? CLOSED! Stay away!!! I moved my money.

Just the absolute worst. Humberto is as efficient as putting a band-aid to cure Cancer. Do NOT even try to open a business account here, they will just waste your time, give you incorrect/incomplete information and make the simplest process feel like a being needled in the urethra. I wish I could give him and Iberia Bank ZERO stars.

Waiting in line for 40 minutes you should ADD more cashiers Ridiculous