First Horizon Bank Hwy, White House

My debit card was locked from unusual activity so I went in.Very helpful and friendly. Easy to talk to and ask questions, she made sure everything was perfect before I left.

Great staff with better management, they all make you feel so welcomed on every visit . This branch is the only one to go towith great customer service (sadly I can't say the same to the branches in Madison and Nashville)

Today I went to make a deposit since I was in White House. I drive up to the window. A teller was there but she took several minutes to even acknowledge I was there. Then she told me It would be a minute and just walked away. After A couple more minutes another teller came and said hi and took my deposit and said she would be right back. Finally the first teller came back and said " she got you taken care of". A 3 minute transaction took 10 minutes. This is the 2nd time, I have had a negative experience at this branch. I went in the bank last time. 2 tellers were helping one customer. They didn't even acknowledge me. My son was small and throwing a ball around. They didn't even look up, I walked out. I went to the branch in Portland. They always acknowledge you and are very nice.

The new MGR Mr Bass will go above & beyond to help you -He restored my faith in the new ownership of this bank

Such wonderful employees. They are very helpful especially Ms Mika and Brittney 😊