Regions Bank TN, White House

Thanks for making me have to come into the building. The line inside had 10 plus (30min-60min wait), If your going to make folks come into your branch, you could at least have the means to support the customer load. It is growing very tiring having to go inside and wait esp since your parking lot doesn't support my vehicle size forcing me to leave it in the driveway, Why do I keep using regions? Esp when other banks are providing my better offers for being a customer?????

If I could give it zero stars I would. You cant place deposits through the window, even if it's just 1 you have to come inside. You cant get change through the window, Even though it was only breaking $60 worth in $20s to $1s and $5s you have to go inside. I work for a local business and I will be talking with my boss to switch to The farmers bank because they allow all services through the drive through and go above and beyond to help anyone. Why even have a drive through that is meant to be convenient for your customers but instead pick and choose what you want to do and make it very inconvenient for your customers.

ATM is constantly out of cash. Staff is fine if I ever have an issue, but I do not understand how this is the only Regions in the area without enough cash. To be clear, I do not try and withdraw thousands of dollars at a time. Really wish someone at this location would start adding more cash to the ATM.

I deposited money into my account, the atm never gave me my debit card back and it stole the money. I reported the incident and the banker inside didn't seem to really have an explanation as to why the incident happened. She just said the atm was probably resetting. I asked her to verify by checking the cameras at the atm. She said they have nothing to do with the atm. Best part is, I wanted to transfer some money over to my other account. A customer service rep asked me the same questions about what seems 4 times over and over again. Where's the trust? Not a great feeling to be treated like a liar by people holding your money.

Hateful staff !. Had a charge on my card I did not make and asked to talk to a banker and all I got was. Well we cant do nothing about it. Did you make the charge ?. And charge me $3 per withdrawal to take my own money out !..will be moving my acct to bank of America

Any time I've had an issue, I've been able to go here and the staff have helped resolve it quickly.

Opened a new account a couple days ago. I had a great experience and Lauren was extremely helpfu .

Great people work here. They are friendly and try to help you find a solution to your needs. Thank you for being in White House.

Always great and have a nice smile and make you feel welcome.

White House branch is always understaffed. The manager doesn’t care. Very slow!