First Horizon Bank Springfield Dr, Woodstock

I have been a customer at IBERIA (First Horizon) for MANY years. Dori, Venus, Sarah, and Mercy are absolutely incredible. I have several small businesses, and the amount of attention I receive from them puts me at ease on a daily basis. I am grateful they KNOW me. They understand my complicated situations. My entire family banks here, and we all feel special to this bank. I will never bank at a big box bank ever again!

The entire staff is friendly, courteous and cares about the financial needs of my business. They take account safety very seriously and I have seen the teller catch fraudulent behavior due to her keen sense of abnormal acct behavior for a particular client. We left a large bank for the lack of personal feel. First Horizon has not let us down. They all know me by first name and we will never bank with a large bank again. Ask for Dori, Venus, Sarah or Mercy.

I moved my business' banking to Iberiabank because I was impressed with the branch manager's apparent dedication to being a financial partner with her business customers. Unfortunately, according to the branch manager, Iberiabank's underwriting department does not pay attention to detail and performs a credit check is if they were me. We were falsely denied a business credit card and small line of credit based upon completely false reasons (time in business was inaccurate, credit reports were not pulled as a hard inquiry showing the complete picture, etc.). I was able to secure a business Amex and 2 other credit cards, as well as a personal mortgage. So clearly I am a good risk with ample revenue/income and a positive credit history. Customer service reps argue with you to the point they piss you off, then tell you to calm down and how to act. Pure lunacy.