First Financial Bank E Hubbard St, Mineral Wells

No complaints other then you cant make an ATM deposit on the weekends. Very inconvenient.

This banks workers are fantastic, unfortunately the online banking is a joke overall. If you go in person to change your information, such as your phone number, it should automatically transfer over to online banking so clients can gain access. Adding in a form of verification where you enter a code from a text message, but not having the information update on the online portal you have as well is not an efficient process. Emailing support gets no response. Then calling they want you to email them confidential information. They need to upgrade their systems with this.

Went in 28 May 21 around 2pm Lady told me to wait in waiting room. Waiting room is in small corner of building with no air circulation no room between customers .Was 4 there .After 25 minutes I asked to talk to bank VP he was at lunch so I asked to speak to supervisor The supervisor did help me . Finely Finished my business in about a hour and a half should have been about 30 minutes.I took close attention to set up in bank supervisor can’t even see waiting room to check the service of employees.

We appreciate First Financial Bank for their great banking services and their community involvement. Thank you for always having our back.

The bank is always clean and well lit. The staff are all friendly and helpful.

I asked them to close out an account which they never did now they won't me to pay almost 90$ for their mess up I think not this was back in 2016 and they expecte me to remember who I talked to about closing my account this is now 2018 they screwed me I do not recommend this bank to anyone.

Great bank to use. Excellent on helping clients with anything they need for banking. Friendly employees.

Literally the worst bank to go too and they are now going to loose my service!

Everyone is so friendly and helpful!