First Commonwealth FCU - Kutztown Kutztown Rd, Kutztown

My husband and I moved here 3 years ago and First Commonwealth was the bank recommended to us. We are happy we chose them. We have had no issues with them in the 3 years since. They are always so nice and helpful. The staff there is always so helpful with any questions we have and they really take their time with us to make sure we leave happy.

This the best bank I’ve had so far. I’ve been with first commonwealth for 5 years now. Customer service is always great. I highly recommend them for any financial services including loans. Thank you First Commonwealth for being awesome.

Everyone was super friendly and so helpful. Answer all of my questions! Highly recommend them!

The staff is wonderful. Always make you feel welcome and willing to help with your banking needs. Have yet to not be greeted with a smile and eagerness to serve you. Very happy to be a customer at First Commonwealth.

The staff always makes you feel welcome and are knowledgeable in their areas of expertise. It is a complete service community bank and gives you a good "belonging" feeling.

We have been members at First Commonwealth for many years and have always felt they have the BEST customer service. We have moved out of the area but still choose to keep our banking with First Commonwealth!

Faithfully serving a wealth of Berks county residents, including numerous friends and family of my own, the pleasant staff and diligent work of the First Commonwealth Kutztown branch set a standard for excellent service that all financial institutions should hope to achieve. Glad to be a member.

I have been with this credit union for about 10 years and they are the absolute best! Great and very professional people who care to whatever your needs are.

Great service and quick response when there was possible fraudulent activity on card.

I recently used the ATM machine at the Kutztown branch and withdrew $20. I immediately proceeded to the drive up and sent the $20 bill into the bank to get it broken down to 2-$5 & a $10. They ask for my account #. Since I currently do not have an account with your CU they return my $20 bill and said they could not issue the change. I wanted to thank you for the extra effort and extra poor customer service. Because your branch is convenient for me I may have switched CU from my current one. I see you are NOT concerned about your customers.