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First City Credit Union Pasadena Pasadena

3.4
(10)Loan Agency
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1, W California Blvd #512, Pasadena, CA 91105, United States

+1 800-944-2200

https://www.firstcitycu.org/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    First City Credit Union Pasadena 01
    First City Credit Union Pasadena 01
    First City Credit Union Pasadena 02
    First City Credit Union Pasadena 03
    First City Credit Union Pasadena 04
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    Personal Loans Near Me In Pasadena of California(CA)

    Loan Amount

    $1000
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    Reviews

    3.4/5.010 Reviews

    W

    W M C
    2

    I was speaking to a loan officer regarding refinancing a $1.3MM loan and we soon concluded they could not match what I already have. I contacted them as they sent me something in the mail. Okay, fair enough. What happened next was stunning. I told the lady (who telephoned me) that I was considering moving $50K into and account I currently have with them and WHY is was I wanted to do so. The line went dead. I suppose she does not care about such things as she's in the RealEstate Division of the compny. Being hung-up on is highly disrespectful. If we were inadvertantly cut-off she could have called back. Nothing. Instead I am here telling what happened.

    H

    H V
    1

    I applied for a personal loan. I felt like at a used car dealer. The young girl with glasses who was doing the loan just intentionally misleaded me and I waisted my time because my loan was not approved. She told me that my income would not be considered only after we wasted 2h on paperwork and she ran my credit although l told her the source of income and gave her the proof before we did the paperwork. I felt that her $10 per loan commission was more important to her than telling me strait that I would not qualify which she obviously knew. I got the loan in other institutions. Be careful, they will give you the important info only after they ran your credit.

    L

    Laura Spence-Newhouse
    1

    I've been a member for years and have had many issues with customer service. I love the idea of supporting local credit unions, but FCCU constantly tests my patience and decision to do so. Their customer service has always been mediocre. The most recent issue I had was when I tried to cash an international check. They cashed it without initial issue, then called me the next day to say they shouldn't have cashed it, and that I would incur major fees for cashing it there. They also withdrew the funds from cashing the check from my account without advising me beforehand. Very unimpressed. I would recommend banking elsewhere.

    M

    M Y Muro
    5

    Leroy is far most Bestesesesss bank teller! Very professional, welcoming, polite, helpful and has always greeted me like we have known each other for years! Definitely makes me feel like we’re family! Thank You Leroy for all you do! Excellent employee First City Credit Union!

    J

    Jess Yáñez
    5

    All the staff here are helpful and respectful. We've been with this bank for three years and have had nothing but positive experiences. I appreciate their flexible Saturday and Friday opening times as well.

    S

    Sandra & Joe AnnemanSivazlian
    1

    We have been members for 20+ years and have had many vehicle loans and direct deposit. Recently with all the credit card fraud occurrences esp. online both of our cards were compromised within the past 12 months. FCCU claims that "a member with a claim over $500 does not deserve the right to have a card and is being irresponsible with said card" said Keira Rose, Operations Manager at the Pasadena Branch. We deposit around $3,700/mo. or more, had our business acct., child acct., vehicle accts., line of credit accts etc...and now NO DEBIT/VISA CARD TO USE! P.S. they also advertise "member referral bonus" ... I did this and still 2 yrs. later...NO BONUS!

    Response from the owner

    Hello Ms. Sivazlian – We have received your complaint and are disappointed to hear that you may not have received our best member service. We do absolutely value you as a member. We would like to speak with you to try and resolve any issues with our service. Please contact our Associate Vice-President for the Pasadena region, Lloyd Jose at [email protected] and he will be happy to assist you. Thank you for your time, we look forward to speaking with you.

    C

    Claudia Roman
    1

    I can’t believe that this bank does not have customer service on the weekends or after hours. I really neeeded to discuss a very important matter I. Regards to my account and I have to wait until Monday to be able to talk to someone. The worst customer service.

    V

    Valle M
    5

    Super courteous and helpful staff. Thank you!

    h

    ht40
    1

    If you spend any money they flag your card and freeze the account, and good luck getting a hold of anyone after hours, weekends or any time that's convenient

    A

    Anita Garcia
    5

    Good services. ATM always well maintained. Bring either gloves or wipes.

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    FAQs

    • 1. How Can I Get Related With First City Credit Union Pasadena?

      In order to get related with them for loans, you can dial this phone number +1 800-944-2200, or you can direclty find yourself online loans. If you need any loans like personal loans for bad credit, you can hit here, which will be more convenient.
    • 3. What Services Can I Get from First City Credit Union Pasadena?

      First City Credit Union Pasadena also offers these kind of services shown as '
      • Autoland
      ' If you need further details of First City Credit Union Pasadena, act now.
    • 5. Is First City Credit Union Pasadena an Agency? Or a Lender?

      First City Credit Union Pasadena is a Credit union. Or you can directly find CocoLoan, which is an online lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans with quick funds.
    • 2. What's The Address Of First City Credit Union Pasadena?

      First City Credit Union Pasadena is located at 1, W California Blvd #512, Pasadena, CA 91105, United States. If you wan to visit them by yourself, you can check the map to find a way to get there.
    • 4. How Can I Secure a Loan at First City Credit Union Pasadena?

      The fastest method is to complete their online form on their website. For your need of payday advance loans from the Internet, simply search our website to learn more about details.
    • 6. What To Do If I Cannot Pay Back My Loan?

      The best way is to discuss the details with your lender at first and think of a solution for both parties.
    • 7. Can First City Credit Union Pasadena Provide Title Loans Online?

      Sure. You can get title loans from CocoLoan.