First Citizens Bank Bridges St, Morehead City

One of the worst banks I've dealt with. If you can take your business elsewhere I would do so. Spoke with a teller Beth who I could clearly tell didn't not want to help me . Her actions and attitude most definitely showed it . Ladies up front were nice I've been with this bank for over ten years and every time I have to use Morehead since it's close to the office I work in .. its ALWAYS a problem or something.

When calling to find more information with a banking issue I had I was very rudely told that I knew nothing of the banking system, that she had been there for 18 years and knew it all. Instead of being able to receive the information I needed I was told she would not talk to me any longer and was hung up on. Now am unable to rectify my banking situation because someone seemed to be having a hard day. Was childish and unprofessional behaviour. Have been calling and leaving messages for days and have yet to receive a call back. Finally get thru to someone and am treated very poorly. 0/0 would NOT recommend. Terrible service and extremely unhelpful and rude employees.

It shouldnt be difficult to deposit money into someones account..It also shouldnt be hard to cash checks either..but employees like Sarah Jones will find a way to reinforce the notoriety of this bank.. My multi-million dollar clients have gotten frustrated with this branch, to the point, ive opened an account with a different bank right down the rd..if it wasnt for te lovely worker's at Kinstons branch..id have closed my business and personal with them..

The customer service is absolutely terrible. I can never get anyone to pick up the phone!!!!!! Considering switching banks!!!

STOP GIVING OUT 100 DOLLAR BILLS WHEN PEOPLE ASK YOU NOT TO, NO STORES WILL ACCEPT THEM

The staff have always been nice and helpful.