First Cash Pawn E Main St, Grand Prairie

ZERO STARS. PERIOD. The level of service in this establishment is abysmal of the very highest order. I went in to pawn an item that was password protected with the original owner's permission. The item was immediately pushed back to me as if it was stolen even after I called the owner. This woman gave my friend (the owner's boyfriend) and I the WORST glare imaginable. When we returned with the owner, she was lambasted by another employee questioning whether or not she could afford an item we were looking at by asking about her job. There was no reason for any of us to be treated that way, and we will definitely be spreading the word that First Cash Pawn and its affiliates are NOT the place to go. If this is how this company treats someone that's been a reliable customer since 2008, a customer whose nickname is printed on her paperwork, that was quite an interesting show of gratitude.

Love this pawn show and all of the employees. They are all very respectful and helpful. I have purchased several items from here and have always left happy. I’ve been going here for years never had an issue.

These idiots have no customer service skills or any personal hygiene skills either these people cant even take care of themselves much less the store! I saw mouse behind the counter! Rude dusty good for nothing store! Overpriced and outdated neighbor competition the obvious choice lol

Sold me a PS4 case with no game disc in it. When I went to return it they showed me where they had written “no game disc” inside the case and said I should have purchased a warranty. Pay money to get money back? Garbage company with even filthier garbage associates to do their shifty bidding.

This place sucks! Bad rude service ..... I went to sell my mk watch there with box and bag and instructions with it ... And offer me $40 dollars for it like really ! And i saw the ones they sell which had prices of $165 this pawn rips people off low ballers also manager always stays in the back . i do not recommend this place

Needed to sell a broken necklace, shouldn't have looked around. Rude staff.

Best deals in town. Better then Irving and Arlington