Figure Technologies Francisco

Horrible. Applied online for home equity line for small amount. I decided I wanted a larger amount. They canceled my first application and I had to reapply all over again...for a higher interest rate. Then they had issues with a blurry Id, then the certificate of trust didn't have the right information. It is just one problem after another. Better to use a local bank.

update 7/8/21 increase from 1 to 4 stars. they fixed their incompetence. They fired their 3rd party vendor who does the PCRA drive by assessment who was causing delay so now the process is digital. I took a chance and reapplied and they did complete the funding in 5-6 days this time. Lol. 9 days since closing only 5 days left and they say that they will void the application if they are unable to get their drive by appraisal accomplished which is their responsibility. Was supposed to fund 4 days ago. Customer service is opaque, beware. If you want to waste your time, Figure. update: they failed to get their own property inspection and they cancelled my application for their own failing. As expected. Trust your gut. Some articles on line say that they are having trouble achieving a banking license.

Extremely easy to work with and trustworthy. No gimmicks. Great phone support as well. Loved the fact everything is online and takes advantage of latest technology... can't stand when companies still want faxes or copies or mail! Highly recommend.

Figure corporation is the most trustworthy and helpful lending community I have ever dealt with. The staff is amazing and their products are the best on the market.. They are so helpful I would never chose another way of financial means. Thank all of you for what you do. Best regards Darren

I had a fairly smooth experience getting a HELOC from Figure. The process was straightforward, took me maybe 10 minutes in total. I really liked the idea of e-notary. Cool innovation saved me the hassle of visiting a bank. Hope more companies will copy the idea. I did quite a bit shopping and felt the rate (6%) I got was reasonably competitive, especially taken into account the time I saved from dealing with all the paper work. Much better than a credit card. Their online system is not the most polished but works fine with basic features like auto payment and e-statement. Overall not bad.

Got paper in mail with a code. Never actually used code and went online with my phone and typed in information going down road in between service calls(I’m a plumber). Had to stop for maybe 2 minutes to get good connection for e-notary but literally did that out of passenger seat of Nissan minivan at night no less. Had to turn on interior light to verify ID and back on road in no time!! Checked interest rates and offers from other companies but seemed very fair for my credit score. Also most others application process involves heavy documentation and paperwork. The ease of entire home equity loan process and fast track to funds deal they have going on is second to none. Most loans I’d have to wait 30-45 days for. I found nice investment property with very small window to close. Figure made that dream a reality, and I’m buying my second home in less then 2 years time with their help. I am so grateful for the ease of loan process and sliding scale that shows you what payment/loan will be according to what you think you can pay each month. I like that scale a lot. I do not work for FIGURE. I work in northern va doing service repairs in regular people’s homes just like me. If you’re looking for a hassle free, easy process, and fast funding for whatever dream you have, I suggest giving Figure a try before the other guys. You will be glad you did!! Thanks again FIGURE! I really appreciate you guys.

From start to finish my HELOC was a first class process. I applied and had an approval in less then a minute. The total application took only about 10 minutes and that’s because I had some quick questions. Their customer service answered immediately, and really took the time to help. This company delivers!

This company has been very professional and customer oriented. I have recommended Figure to several people. The last representative I spoke with is named Emily. She was helpful and delightful to deal with over the phone.

Lightning fast funding! 2.5 Days from applying for HELOC to funds being deposited in bank, on a RENTAL property. Unheard of in the industry. Completely seamless process. Customer service went above and beyond to ensure customer satisfaction. Definitely will do business again!

Wanted equity fast, you couldn't get any better. Initial application, easy. Verified income in 2 minutes. eNotary, check. After 3 day cooling received funds in my account by 2pm. There are normal fees and my county does not accept eSignature (they will come for wet on Monday (no additional charge) did not hinder releasing funds. So excited!