Fifth Third Bank & ATM W Higgins Rd, Barrington

One of the worst banking institutions in the country. They are nothing but a bunch of liars and I have been asked to wait for weeks to make a simple online transaction which is changing my address online. 5/3 mobile app is a disaster for IOS users and there is no accountability. Stay away from this bank my humble request for all users reading this post

The cast of Maze Runner probably didn't have as hard of a time getting through the maze as I had finding this branch. Took me 30 mins running around in circles, asking different stores and nobody knew where this was. It's like an easter egg hunt. Good luck, everybody!

I haven't actually been to this branch, but I have dealt with Angie Rooney, the personal banker and Billy, the branch manager on the telephone. Angie Rooney has a tendency to ignore voicemails and not return phone calls. When I gave her my new phone number to be added to the account so I could access my online and mobile banking, she neglected to save it. For several days, I was unable to access online banking. When I called Angie regarding this issue, she made one excuse after another as to why she hadn't returned my calls, telling me she had been late, was busy, etc. When I called Billy, the branch manager at this location to complain about Angie, he told me that I called over and over with the same issue. This is not true and when I tried to explain, he cut me off and told me that "my conduct was unprofessional." Whatever you, do not visit this branch. They are unprofessional and they lie to cover their mistakes.

Shouldve went by reviews, I go to use atm and its out of service awsome

Very poor customer service...they only have one teller for drive up of 12345 windows are you kidding me...