Fifth Third Bank & ATM Flint

Spent a good chunk of time on my day off to go in and remove a deceased family member from the account. Signed everything....a month later they are still on the account. I've tried for over a month to get info on a direct deposit that goes into the account. I was told they'd put in a ticket, never heard back. I'm trying to sever all ties but can't without all the info to move things to a different bank. Sad when hiring an attorney crosses your mind because a financial institution is so difficult to deal with.

Came in to speak with a banker regarding some issues with my account. Banker tried directing me to the 1800 number. I had already explained to him that I would like to speak to someone and was willing to wait. I don’t want to go thru an automated system. That’s why for the first time in about 4 years I physically came into the bank. Not impressed with customer service....please listen to your customers instead of brushing them off.

I went in bank asking if I could get or buy a money bag. The tellar asked if i had a business acct. I said no. Another tellar stood there and said" the money bags aren't just for anybody! I replied Anybody, and walked out. Then I call Fifth third in Durand. Which I asked if I could get a money bag, she told me she will have it for me ,when I go there Thursday. Durand 5 star. Ty

First of all no hand sanitizer in that place no good service i tried to exchange coin the teller kept on telling me this missing a dime and that is extra after that I went to chase Bank they took the coin no question asked not even asked for my driver license, I thought iam doing them a favor for the shortage of coin very disappointed 😢 😞 😕

I called and was treated poorly I'm also changing banks one bank tells me they can but when I call this bank they says they cant help because they didnt personally know me.

Good business on a Saturday morning. Thank you