Fifth Third Bank & ATM Ohio Pike, Amelia

The biggest joke of a bank! Tried to purchase a boat from a member of the bank and this bank have lost their title! And took over a week to just tell me? Like what kind of business is that. And they are giving no solutions at all. It was a nightmare the whole process trying to get info from them to my bank. And still the can not get a title for him so he can sell it. What a joke

For the last 6 months they say they're sending me a debit card but still no card. They keep trying to replace with an unwanted Access card which I keep closing acct. I was in a few weeks ago, had sat with a Custmer Service person who again was to set up my receiving a debit card, I haven't received & went to cash out on Access card to teller. My birthday was day before & I informed teller if this. At that point she basically kept repeating that she could NOT accept my driver's license because it was not legal identification. She basically drove me out of bank loudly & sternly no I have been with bank for over 20 years, but i o more.

The people at this Fifth Third are very knowledgeable and helpful the ATMs are easy to access

I use to always talk about how I love my bank but now when you call with a problem you can’t get a hold of no one at the bank answers then you call the 1800 number and wait 45 minutes just to speak to someone

Several settlements for "stealing" customer money by shady means. They got caught several times. Shameful that a bank would treat it's customers so poorly. Look it up.

Never have enough tellers! Great staff but always has a wait inside....but that could be a good thing...it means they are needed.

My daughter has had nothing but problems with 5/3. Her account has been compromised twice. This time the CSR told her that she must have forgotten that she used her card at those places and wouldn't issue a new card at first, then when he decided to issue a new one....he said they don't issue temporary cards at any location but she got one the last time her account was compromised. She explained that she drives a Ford Focus and with the gas prices this low, she couldn't possibly get $50 in gas (which was charged to her account). He said based on her history at gas stations, she tends to go through a lot of gas and then he said "it says on here that you work at Larosas"...my daughter said yes, why, what is that suppose to mean? He said, "we just don't see many people from That store in here". My daughter lives and goes to school in Amelia but to be treated like this....accused of lying and insinuating that she is irresponsible and then turning his nose up about where she works is ridiculous.

Very nice. I got money from ATM and needed change. The teller at the drive thro was very nice

FYI......June 10 2020 they stopped any type of covid relief They will charge fees and will NOT reverse them

ATM Took my card when I was trying to make a deposit and this isn’t the first time I had problems with them