Fifth Third Bank & ATM S Sharon Amity Rd, Charlotte

Revising a previously left negative review (remains below). I went into the branch on a weekday and Courtney was very friendly, courteous, and helpful. Prior review: Their website states that their lobby and drive-through are are open on Saturdays between 9am and 1pm. Drove out there and they were closed. Sign on the door states that effective January 8, 2022, they will be closed on Saturdays. So, they've been closed for over a month on Saturdays, yet are still advertising that they are open for business via their website.

Money is serious business!! Having access to your money is even more important. Unfortunately, this branch has a branch worker named, Tevin, who gives inaccurate information & is 100% apathetic to customers. I’m switching bank locations- extremely disappointed in the lack of respect, communication, & professionalism here.

I have been banking with 53rd for years now. I no longer live on the east coast so I had trouble with getting transfers from different accounts. The Manager PJ took the time to listen to my concerns and help me through the process and even assigned me a personal banker. I highly recommend this location for any issues and concerns you may face with using the tech support number. They are friendly and reliable.

I had to deal with a very rude and unprofessional bank teller. What type of customer service is expected out of your employees, that lady has no place working on that establishment if that’s the type of attitude that she is going to have towards customers.

Very very very slow. Not a good experience. Tried to give it a half of star but couldn’t. Worst experience I ever had.

Very friendly and supportive staff. Expecting best from the 5/3 service.

Unorganized and unprofessional. Avoid Saturday appointments.