Fifth Third Bank & ATM W Big Beaver Rd, Troy

Was at this location last Saturday to drop off some money for my duo card. The ATM ate my card and would not give it back. Waited two hours before the bank opened and ask the teller your machine ate my card. Well the branch manager, Matthew Fox ask for my id.and got my card out. He then ask when I used it last and the time of the incident...Umm you have me on CCTV and they have no record of the incident. Curious Bank? Yes, I am curious about this. But still I'm a member of this bank, but be careful with this ATM.

Smooth Home Loan process! We worked with Mark Owen and the crew at Fifth Third and couldn't be happier with our experience. They were friendly, patient and knowledgeable in all aspects. Would recommend them to anyone looking!

First off, congratulations on opening the new building. The interior is well set up and the staff is knowledgable and friendly. One suggestion for this branch in particular is to have 2-3 of the spots close to the entrance for customers only. Coming in today I was the only customer, yet needed to park in the overflow since the limited main parking lot was filled with employee vehicles. I'm all for the exercise, but some may find the extra walk inconvenient/difficult.