Fifth Third Bank & ATM N Main St, South Bend

Aubrianna was exceptional. I had a great experience with her opening my checking and savings account. Everything was explained thoroughly and she made me feel at ease regarding some concerns with fees. I learned a lot about my new accounts and will definitely be coming back in the future if I need more banking services. Great job!

Short staffed, longer wait times. 1 person usually works front counter and drive-thru.,, So neither way is faster than the other. This was before pandemic and currently 11/01/2021

Always available to help when I have questions, and very friendly. It may be longer wait times but that's because they want to make sure all of your business is handled in one stop. Molly & Milton are the BEST!!!!

Worst bank experience ever! Faster to deposit the check in the ATM I just wanted to deposit a $213 reimbursement from my employer. They would not let me in the front door because my steal toed boots kept setting off the metal detector. They asked me to go through the drivethrew. It took 15 more minute than it should have because the woman forgot to give me a deposit slip, then had to send over my drivers licenses, and finally had to answer security questions.

Best bank I've ever had. Never have a problem. They reimbursement me when I do a withdrawal from a ATM. They catch identity theft for me before I do! And everything is just so easy with their mobile bank app!!

5/3 is the worsssssssst bank. Their app is frequently down, when it is on sundays you can’t get help bc support is closed. They do infact charge you for EVERYTHING! Their lines are really long at the bank inside and outside. They can’t keep employees bc they know their bank is trash. 5/3 is a horrible bank. Do not consider them! I hope they go out of business!!

Opening my account was super easy. Even during this whole Covid 19 situation, my banker was very helpful and patient with me.

Horrible bank. Expect to be treated poorly, and to get screwed over in new and exciting ways. Oh, and the app is always broken.

Best bank I ever had too. Always willing to help and don't charge a fee for everything. I love them.

Never keep up with appointment times that are actually required to meet with a bank representative....unprofessional