Fifth Third Bank & ATM Elliott Dr, Middletown

Unbelievable that the staff is unaware of the times departments close in their own corporate office. Complete waste of my time today because the bank wasn’t prepared, so now I need to come back again. Hopefully they get it right the next appointment. Thank god I don’t bank here it definitely shows why this place has low reviews !

I would NOT recommend this bank to anyone. Have been there 10 yes and good credit and never missed a payment. They do absolutely nothing to help and forget customer service. I was on the phone 4 hrs( 3 different calls) only to be told to go to a 5th-3rd bank.then I waited there for another half-hour. It took literally two minutes to fix my problem. I had 5 hrs in what should have been a quick fix. Total incompetence on every level

Friday at 4.30 to 5 awaited 30 minutes in drive thru lane.I know that is a busy time but there was only one teller working. May 6 2022

Absolute slowest drive thru I have ever been through

Everytime i go through the drive through to do anything i expect a 30 min trip even if im the only car in line. Everytime im here they manage to cause a delay and do so with no care and a whole lot of attitude. Demo the building and give us more atm's. Monroe is right there make the extra trip its worth it .

The ATM never works. When I say never, I have counted 13 times it is either “out of money,” doesn’t accept my transaction or simply out of service. It is my fault for always returning. It’s close to home, but the extra 5 minutes to Monroe may be in the future.

Biggest mistake using this bank.. Compared to other banks i only got 50 cents for joining (chase is like 200) and even though i have an account i have to pay top dollar to cash my checks (wwwaaayyyy cheaper at Wal-Mart) and this location is tge worst.. 6 people in line and one teller.. While two people are behind tge desk talking.. And even though im here in the system i have jump through hoops to get my money.. Im so done witg fifth third and the banker on saturday is horrible This place is the worst..

I have literally been trying to call for two weeks, several attempts every day, and no one has EVER answered the phone. Not a good way to earn business.

Without a doubt the best bank in the area. I’ve been using them for years and everyone is always so courteous and friendly. I have yet to have a bad experience.

Slow as can be they are talking to each other but won't help you when your on a lunch break, not every has hours to wait