Fifth Third Bank & ATM N Clark St, Chicago

I went to this branch location to open a small business account. Victor helped me out and provided excellent service. He was very friendly, professional, and helpful. Walked me through the process. The next day something was wrong when I went to long into the account online. I called Victor and he took care of it right away. I was glad that he had my back. I would recommend this location.

Victor was such a pleasure to work with

MY LEAST ENJOYABLE BANKING EXPERIENCE (so far) I walked in last minute on Monday (2/25) to open up a FREE Personal Checking account because my Business Savings has ridiculous fees if there's no minimum amount. Right after walking into the premises and stating that I was in a time-crunch, I was advised to WAIT until another Banker was finished with their customer by the 1st Banker who just sat there. 2nd Banker advised me that I needed to Open up an Essential Personal Checking account since I have Business Savings. After stating my concern about the Fees, she assured me that IF I do a Direct Deposit on this account, that fee will be waived -- let's see what happens with that ~~ Desperate for some source of Funds, I presented her with a promo code that didn't work and it was 3min before closing. Reassuring myself that I would be able to present one BEFORE the Deadline of 28th, I was presented with the 'Inconvenient Restriction' that the promo code MUST be present when the account is opened or it's INVALID. So then I thought maybe Customer Service can do something but I was Unfortunately Informed that it's an unlikely case due to [another ridiculously inconvenient] POLICY. However 2nd Banker was compassionate enough to inquire a workaround through Her District Manager... and calling 5/3 Customer Service and CONFIRMING that the Authority lies in where I opened my account, I called the bank again requesting assistance from the 2nd Banker. After 1 email and being told that "she is with a customer and call you by end of day", it's 28th and STILL NO RESPONSE Fortunately for the Business of 5/3 Bank, I'm FOCUSED on Priorities to continue my Purposeful Rant on this Distastefully Presented Customer Service Experience ~~ #HAQMastwaar #ProductiveEngagement #DivineComedy #DivineFriendship | 777ADVENTURES ♐♈♊

Just had my first experience here. They were very helpful, professional and super friendly!

So friendly staff! Anays is so friendly and helpful. Thanks for your service!

My favorite location. The staff is super friendly and beyond helpful.