Fifth Third Bank & ATM E Liberty St, Milford Charter Twp

Not a helpful place anymore... At first I loved coming here because of the awesome helpful lady who had her own room off to the side but she's not really there anymore. An Indian man by the name of Krishan Sehgal works there mainly now by himself and he's very rude. I went there last month with a couple checks and he said the bank didn't have enough money to cash my checks. This time around he said he couldn't cash them because I didn't have a matching amount in my account and limited me to how much I could cash. Paying me only in $20 bills stating he had no $50 in the entire bank and was going to charge me a fee even tho I had MORE then what he allowed me to cash in my account. (Which he verbally told other customers how much I wanted to cash which is unsafe and unprofessional.) He stated that the banks have always done that and I said it was a first time for me. Then he went off but I couldn't really understand him because of his strong accent. He had the happiest sarcastic smile on his face at the end of his rant and I just smiled and thanked him and walked out with no avail. He then did tell me to have a good day tho as I was leaving 😂 ... low character moral at this place! I will not be coming back to this location again...

Tellers are not empowered to help. Constantly tell me what they can't do and simply refer me to the front office. Used to be much better.

Do not bank here. A senior staff member insisted on actually arguing with me because she did not like the facts i was presenting. What kind of customer service is that?

Very happy with the service I get here.