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Family Advantage Federal Credit Union W 7th St, Columbia

3.5
(10)Loan Agency
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615 W 7th St, Columbia, TN 38401, United States

+1 931-486-3125

http://myfafcu.org/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Family Advantage Federal Credit Union 01
    Family Advantage Federal Credit Union 01
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    Personal Loans Near Me In Columbia of Tennessee(TN)

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    Reviews

    3.5/5.010 Reviews

    l

    larry king
    1

    Member applied for an auto loan and met with Dawn who never followed up with him. She never replied to emails and answered and returned telephone calls. This is not only rude, but also reflects a lack of professionalism, organization, and respect for its customers.The people who work at this particular credit union don't like to accept and answer telephone calls. The people who work there aren't fair and do not treat everyone equally. The staff are racist and culturally biased. This particular financial institution is ran and operated by the most unintelligent, unprofessional, and incompetent individuals. It is recommended that one does not use this particular financial institution for any type of financial services. You will be better off selecting a financial institution that makes you feel welcomed, that can serve your financial needs, and that can help you meet your financial goals.

    Response from the owner

    Hi Larry, we apologize for your experience. Please be sure that we are committed to providing our Members excellent service. We would like to address your comments, please contact us at 931.486.3125 or [email protected].

    K

    Keith levi
    1

    This is by far the worst banking experience I’ve ever had. Can’t get ahold of anyone, nothing is done in a timely manner, if I can find another credit union that does the shared banking I’m switching. Ive been patient long enough. 30+ days no checks or debit card, the online doesn’t update or post correctly. Shouldn’t have ignored the red flags when I opened my account.

    K

    Kaley Conner
    1

    Columbia and Spring Hill locations NEVER answer the phone. The Columbia location also has the most unprofessional workers I've ever seen.

    H

    Harold McClellan
    1

    I started my account in Spring Hill and the staff their was amazing! I have done a lot of business here and was disappointed when I attempted to inquire on a car loan at this Columbia location. The lady in the office did not seem interested in helping and came off rude when I approached her after no one came out into the lobby to greet me after sitting for some time. Although I recently moved to Columbia, I have no problem driving to Spring Hill for great service!

    L

    Lois Shepard
    1

    Terrible customer service, called credit union for or five times Saturday morning starting at 10:30am didn't receive a call back. They don't answer the phone. Credit union member since Saturn days from the beginning.

    Response from the owner

    Hi, Lois. We apologize for the inconvenience. Our branch manager will be calling you to provide better assistance.

    O

    O Miranda
    5

    I was very pleased with the service I received. They helped me open an account even with less than perfect credentials. We all had a rough spot and they were very understanding and willing to help. I like to bank with local banks vs the big banks. I feel like it should be a good fit for me. Hoping for a great relationship with this credit union.

    D

    Destiny Kline
    2

    You can never get through to the bank by any of the numbers direct or online. I feel as if no one cares to help besides Jessica when I’m in the establishment and it’s been two weeks since I’ve opened my account and I have yet to get my debt card. They don’t have an app but you can save the website to your home screen but with that I can never log in (with the right passwords and account number) and always have problems. So not only can I not talk to anyone, not check how much money I have, I can’t use it either. Super excited to have opened this account so far. 🙂

    H

    Hank Payne
    5

    very nice people an love going see them every chance i get they act like they want to help people an make them feel like thier just not another number on bank account

    Response from the owner

    Thank you for the great review, Hank! We are happy to have you as a member of our family :)

    N

    Naomi Solis
    5

    The people here were awesome! The do their absolute best to get you what you need and are very friendly the entire time. The understand each persons situation and don’t act A++ highly recommended!

    K

    Karen Lindsey
    5

    I love this Credit Union! They are friendly and helpful! I’m so glad this branch opened up here in Columbia ❤️

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    FAQs

    • 1. How Can I Make Contact With Family Advantage Federal Credit Union?

      In order to get related with them for loans, you can dial this phone number +1 931-486-3125, or you can direclty select loans online. If you need any loans like guaranteed personal loans, you can click here, which is highly recommended.
    • 3. How Can I Get a Loan at Family Advantage Federal Credit Union?

      The fastest method is to use their website's online form. For your need of cash advance loans from the Internet, simply visit our website to learn more about details.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to negotiate with your lender at first and find out a solution for both parties.
    • 2. What's The Address Of Family Advantage Federal Credit Union?

      Family Advantage Federal Credit Union is located at 615 W 7th St, Columbia, TN 38401, United States. If you wan to visit them in person, just use the map to locate a way to get there.
    • 4. Is Family Advantage Federal Credit Union an Agency? Or a Lender?

      Family Advantage Federal Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending broker, can help you connect with 100+ lenders to get various loans like installment loans, look at this page to find out more.
    • 6. Can Family Advantage Federal Credit Union Provide Auto Title Loans?

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