Fall Creek Homes Pier View Dr, Idaho Falls

I purchased my home from fall creek in 2015. I've had several issues with my house. They put the basement window in the wrong place and had to recut the window and never finished the window on the exterior. Our sewer line broke right where it exits the house due to laziness of not compacting the ground so when spring came around the ground settled and broke the pipe. I called and their fix it guy came over and told me I had young kids and that they flushed something down the toilet. I ended up digging the line up myself and happily sent them a picture of their screw up. I am replacing my roof this next week because we have 2 places it is leaking. It's only a 7 year old house? Even the roof repair guy said this is unacceptable. I've also had many sink holes around my foundation because they failed to compact around it. The concrete in the driveway is settling so it is very uneven and has cracks in it. I've contacted them a few times just to be met with we only have a 1 year warranty on the home. Ok I get it but poor Craftmanship should be guaranteed. Do yourself a favor and find a home builder that does quality work and lives up to their word.

For the last 3 years I have lived in an absolutely beautiful home that was built for me by Fall Creek Homes. The process of working with them, from design to construction to closing was easy and painless. Unfortunately for me, career opportunities are taking me away from this home I love so much. I just sold my home and I must say the feedback that I received is incredible. Everyone that looked at my home commented on the wonderful workmanship of it. My home only lasted 48 hours on the market, there were 12 showings in that time, I received 3 offers on it, and it sold for WAY more than I paid for it. I believe that is the true testament to the amazing work that Fall Creek Homes does.

We love our home! We purchased this home and have really enjoyed it. It has all of the nice finishes like soft close cabinets, tile floors, carpet with 8lb pad, granite countertops, and an open living concept! Very well built. Fall Creek offers a 1 year warranty and they followed through on our claims to make sure we were taken care of!

Haven’t purchased a home with Fall Creek yet. But my company works for them and they are by far the best contractor to work for. They are honest with there dealings with contractors. They pay on time. They are reasonable and kind. Just all around stand up company. If your looking to buy a home I’d go these guys every time.

The market is in the builders favor right now, so sub par workmanship seems to be okay. Get 'em in the house asap and move on. There are things that have not been completed pre closing and when I called about it I was told people before my closing, months before my closing, are still waiting to have things completed so get in line. Don't get me wrong, I love my house and am grateful to be in just disappointed that pride, craftsmanship, making the customer happy are not priority.

Fall Creek owned a lot near some family of ours for a couple years, we decided to call and inquire as to the availability of this particular lot. We were told by Bruce Jolley this lot was available to purchase and build on. We then met with Bruce to get some initial pricing and discuss them building us a house on the lot. A week after the meeting we emailed Bruce a list of possible upgrades we wanted price quotes on. Bruce responded to us telling us the lot already had approved building plans for a spec home and that we now needed to sign a purchase agreement by then end of the week or the lot would be gone. This is an unacceptable business practice in my opinion; to not inform us of the pending building plans if they were in fact already approved and paid for as we were told. I have built homes before and this is not how it should work for the customer to feel pressured into signing an agreement even before the builder gives the pricing. Treating customers seemingly not in good faith is bad business and they seem to only care about bottom line and making as much as fast as possible off you rather than helping you build your dream home in my opinion. I will not be using Fall Creek Homes in my life again.

It seemed like we would never get to build a new home for our family. Especially after the economy slowed down. But in March of 2012 we were ready to try and build. We had a floor plan and lot picked out with another builder, but the feel of the relationship just wasn’t right, and we knew it. Literally days before we were going to sign a contract, we heard about Fall Creek Homes, so we gave them a call. Bryson met with us within an hour and drove us around to several houses, in various stages. That night we knew we had to build with Fall Creek!!! We called back and scheduled a meeting to sign a contract with them. We picked out the perfect lot and floor plan, and immediately proceeded with the building process. We wanted to do some work and supply some material ourselves, and they were more than happy to let us. Full “custom” features were included. We couldn’t believe it. We were going to be charged extra with the other builder for the same thing! We modified our floor plan to fit our dreams, and made sure we had a one of a kind home in our neighborhood. We love the house and loved our experience with their entire team. Smooth sailing as they say! We would build with them again in an instant. We’ve made sure to share our story, and sent a few friends their way. Start to finish, we were involved every step and greatly appreciate the time they took to help us! - Matt & Candice

We would like to thank Fall Creek Homes for building is a wonderful and beautiful home. While the process was a learning experience it was well work the effort. We can’t say thank you enough to Morgan and Bruce Jolly and staff. We are appreciate all the efforts to get us in the house on schedule.

I had a great experience with Fall Creek Homes. Let me start by saying that I am VERY particular and fastidious. When I closed on my home, Fall Creek had a large binder full of change orders, all of which were custom changes I WANTED. Everything from series 5 granite, to arched entryways, to stucco crown molding, huge covered patio, and a walk-in shower with 8 shower heads!!! Bryson and company took my abuse in stride and still completed the home on time!!! Many builders can take a basic house plan without changes and finish on time and on budget, but it takes a high level of dedication and customer service to build a customized home and maintain a good relationship with the customer. Many people don't realize that every change order, puts sometimes impossible stresses on schedule and budget. If you get your house designed and then let Fall Creek Homes go to work for you, then expect exactly as the contract says for delivery and price and quality. If you are like me and find yourself making changes through out the build, then plan on paying extra for the extras(common cents right?) and plan on the home you've always wanted at a quality and price that CANNOT be beat by another builder(yes, ive checked!) If Fall Creek Homes has ever had a demanding customer it was me. Now I've lived in my home for nearly 2 years and I love my home more than ever. As other homes are built on my street, people come and take pictures of my home, and come ask for the color codes so they can try to get their builder to match my house... They(the other builders) never seem to be able to get it quite right. I just say call Fall Creek, because the difference is in the details. Fall Creek Homes has earned my own personal recommendation, which is something I don't take lightly.

When our home sold we started looking for a replacement home. We quickly found that there were no homes that fit exactly what we were looking for. We happened to stop by and look at a Fall Creek home that had just been staged for the Parade of Homes. When we walked in we both looked at each other and said this feels like home. We gave Fall Creek a call and moved forward with looking for a building lot. They had many lots to choose from which made it easier on us. They made it easy to personalize our home and choose all of the paint and siding colors, carpet, tile, etc. There was one point in the build that the foreman went to inspect some work that had been done incorrectly. Rather than not even tell us or just fix it without us knowing, he had us stop over and see the mistake and made sure we were good with them fixing it. We were very impressed with the honesty and integrity of the Fall Creek team. Aseneth is dynamic in the office and very on top of all the builds going on making it easy to get answers. We are very happy with our decision to build a Fall Creek Home.