Exeter Finance W John Carpenter Fwy, Irving

Wow. This company is by first the worse financial firm in the universe. I paid off my loan with a payoff they told me. Whats the check cleared i still owed them 14 dollars. I asked the manager to waive it and he said he couldn't. No problem taking my payments and the 14k+ dollar check i sent to them. Cool its over for 6 months now and i still haven't recieved my letter so i can sell the car. So i jave a car i spent 20k in a year on and i cant even sell it cause i need that paper. Hopefully 3rd times a charm and i recieve it but its been about 6 work days and still no letter. How amis this company in buisness?

I just saw this twice on my credit report and don’t have a clue on what it is! Horrible Company.

I love this finance company they have helped me through some really tough times and gave me the support to get back on track. Thank you for the awesome customer service and support. K Tellus

This company has charged my bank account three times in one week. My payments are $597 a month...and they charged me THREE times! They have told me that they did not take it out of my account, and the bank says the have and today they are in the process of charging me again. If I could give a negative amount of stars, to match my bank account, I SO would.

No stars? Yes! No stars. After paying these guys for over a year, my balance is $11,358 and some cents of a $12,000.00 car loan! If you do the math, I mean, $356.78 a month for at least 12 months, that's $4,281.36 to be exact, and my balance is $600 less than the original amount? Holy Smokes! If only I can get a better paying job or win the lottery, I will get these guys out of my face in no time. This is the first and last time dealing with these people. Not even going to refer anyone to them. Oh, the site won't let me post my review without giving them a star.

I have had nothing but a GREAT EXPERIENCE with Exeter. I do pay my car note 6 months in advance so i only have two payments a year. Never had any issues..... Hopefully it stays that way...

This company is a joke and customoer service is extremely bad. Their rules change daily apparently or every person you talk with goes by somthing different.

If you are rating this company anything other than poor you are just as poor as they are. Terrible doesn't begin to describe. Corporate office that doesn't respond, customer service overseas and they don't know what the heck they are talking about. RUDE!!! might be the best policy. you just have to be out of your mind that day in order to get anything done. Had my loan by mistake with them for a month. You would think they would have their act together NOPE. If you are reading thins and went ahead to do any type of loan with these people you are setting yourself to fight big time. hope and pray that the only thing that you would need is to send a check in the mail. I don't write reviews but this time I feel obligated to do good for humanity and destroy the reputation of this company because it doesn't deserve to operate in the United States of America

I've only been with company since june 2019 so my first payment was due on aug 5th I set up for it to be automatically withdrawn from my bank account well ik had to call it in, now I'm in on my 2nd payment and they still have not yet took out my car payment how am I supposed to build up my credit when ita their fault that my payment is late. The funds are in my account but for some odd reason they dont take out my payment when I spent an hour on the phone with them bk in june for them to get it out of my bank

I don't even want to give these devils any stars. You don't deserve anything. This place has THE WORSE CUSTOMER SERVICE IN THE ENTIRE WORLD! When they want something they are calling every single number you don't have on file for no real reason. Calling my job when my job was never ever listed on my account. Called my manager and supervisor on their office phones just to contact me when I have my personal contact listed on my account. But that ONE moment that I need them for a copy of my title just so that I can get my new license plates when I moved. They still have not sent it. I called them every single day for a month so far to get my paperwork mailed to me and now faxed to me. How hard is it to walk your lazy asses to a freaking fax machine and fax my stuff to me. So I'm paying for a car that is sitting in my driveway because my tags are expired and my tags are from a different state. Send me my paperwork PLEASE!!!! You don't read these reviews anyways but you need to so you people can make some changes. Or someone else that has some business sense needs to buy you out and school you on what you people lack.