Evolve Bank & Trust Home Loan Center Venture Dr, Dublin

I went through the home buying process with Evolve Bank and have no complaints. We closed quickly and were kept updated throughout the process. Our buyer selected us because of our lender.

PLEASE READ BEFORE DECIDING TO WORK WITH THIS BRANCH.... To call their customer service deplorable would be a huge understatement. If you are looking for patient, professional individuals to help guide you through the stressful time of home buying, I have to caution you to look elsewhere. The mortgage lender Ben Willows reached out to me and was so unbelievably rude when I didn't feel comfortable letting him pre-approve me after one 20 minute phone call. He then sent me text after text late at night that were not only unprofessional but downright bizarre. Then upon calling and emailing the manager of this bank, the best I could get is a one-sentence email saying "Yes fully aware"; not an apology nor an explanation... I can only speak for myself, but I absolutely would not trust these people to handle my money. I have attached screen shots of my interactions with these people. Again, this has been my experience and I feel an obligation to share it so that no one else has to deal with this. PS If it matters to anyone I'm actually not 21 like Ben insinuates! :-)

Drew Roberts is amazing! Professional, honest and knowledgeable. This was our 2nd time working with him and it was just as good as the first, if not better.

It was a pleasure working with Carla Huffaker from Evolve Bank & Loan Center. Need a loan she is the go to person, always ready to answer any questions we had...I would highly recommend Evolve Bank & Trust Home Loan Center...

Drew was always available to assist my wife and myself from day 1 through the very last day that we closed on our mortgage and he was very prompt in returning our phone calls even during the weekends. Thank Drew, Thanks Evolve Bank & Trust - You are the Best.

Drew Roberts and his team are amazing at what they do. Literally wouldn’t be where we are today with out them. The best choice we could have made when shopping for lenders. Thanks Drew

Chad and his team are incredible!! They made our home buying process very easy, by explaining all details, and being readily available for questions and concerns. They worked extremely fast and processed our loan in a couple of weeks!! I would HIGHLY recommend!!

Best experience ever. Wendy is absolutely amazing and I am eternally greatful for what she has done for my family!! 10/10

Tyler and the entire staff at Evolve were great to work with. They definitely are in the business of working on behalf of their clients and ensuring that meet the clients' needs. They delivered on what would otherwise be considered impossible. Thanks Tyler and team.

Chad and his team get five-stars and any referrals from us. He genuinely wants to help you and that means answering all your questions, always calling you back, and going the extra mile to get you to the finish line of closing. He is very good at working with the many entities such as realtors, underwriters, buyers and sellers to collaborate and work together towards the goal of closing the loan.