Empire Buick GMC of Long Island City Northern Blvd, Queens

Came to town and needed an oil change. Excellent service. Customer service was excellent. Will always use if work not done in home state. Thank you for a great experience.

This is my third lease with City Buick GMC and as usual it was a very pleasant experience. Santino Curatolo, our sales conultant, was very knowledgeable and extremely porfessional. No wonder we keep coming back. Great atomosphere & wonderful people. Highly recommended. Ask for SANTINO.

I just want to say "THANK YOU " to the entire staff at City Cadillac Buick GMC, but especially to Luis Rodríguez, who is an amazing person. My wife and I trade our Equinox 2015 for a GMC TERRAIN 2017. The offer was amazing, the price was great. We got the best product for the money. Mr. Luis Rodríguez helped us alot in maintaining about the same monthly. Thank you for treating us with respect and professionalism. You will not find that kind of treatment in too many places, and I've been around... Thank you for respecting out Veterans/LEO. YOU GUYS ARE AMAZING...YOU SHOULD HAVE A 6 STARS. Thank you again Mr. Luis Rodríguez.

My husband and I were just going to look at cars. Santino assisted us and we walked away with a brand new Arcadia on the same day. He is an awesome salesman and overall great guy! Great service! Come visit Santino for a great deal!

On July 31st My wife and I were searching around the area of Northern Blvd Queens for a dealer and I visited many of them the problem was availability of different brands into the same place. I stop in one of the MAJOR dealers and they had many chevrolets, and other brands new and used , but I didnt like the way how I was treated like in a rush going straight to fill out a form to run my credit and giving all my very personal information, I know is part of the process to get my credit score and see if Im entitled to get the approval but it was too rushy and when I hold a bit by saying i'M just learning prices because I want to come back in within 10 days with the deposit and all the dealer guy said ohhh you just have to come when you are ready, basically he didnt allow me to learn anything about the car I wanted. Similar behavior with other guys I spoke after. Finally I went to CITY CADILLAC, and everybody was very friendly not rushing, I had the pleasure to meet DAN KEYS , and he shown me vehicles over the website and also we went outside to check the actual cars, even he invited us to drive and feel the vehicle. He was able to work with our budget and credit score , providing suggestions, teaching us how to protect our credit for the future and guiding us in case we would like to trade or get a lease for the next year or so, all was amazing, also DAN introduce us to BRUCE who is in charge of the Bank approvals and get got the best deal ever, starting by reducing the cost of the vehicle to match our monthly budget. All the staff here are very helpful, knowledgeable and not greedy as in other places, they really care about giving you a vehicle with the guarantee, more than 40k miles they don't even recommend to look at it, lol the coffee is marvelous you must try. DAN KEYS if you read this thank you so much for all and give me a year I will go back for one more vehicle. Ricardo

Santino was phenomenal! I had narrowed down my car search and wanted to take a peek at the Buick Encore since it was in my top 3. As I walking in, Santino held the door open for me and from his warm hello I knew I had found the right place to purchase my car. Santino was knowledgeable, patient, and very informative. Santino took his time to answer my questions and walked me through the whole process. After I told him exactly what I wanted in my car, Santino showed me the exact car I wanted, my new Buick Encore!!!. The buying experience was very detailed and straight forward. My best friend was there with me and had other car related questions and Santino was so helpful in answering questions and providing resources. Santino's professionalism is unparalleled! I would highly recommend seeing Santino when you go to City Cadillac Buick GMC! Grazie tanto Santino!!!!

We purchased a GMC Terrain from city Buick GMC. The staff is amazing Akash Abraham was our representative and he did everything to make sure we got what we wanted and needed. The entire team from thw finance department to Akashe's supervisors were amazing. There was one little problem that was my fault and they took care of it no problem. Thank you City Buick GMC for a great experience and a wonderful new car

Buying parts from there is great. Buying a car weather new or used is just a 3 stars service. But in terms of servicing your vehicle you need to have a steady service manager and steady technician you request all the time otherwise it's all about your luck and how big is your vehicle problems and if it is still under warranty or not.

In an attempt not to sit in a dealership for hours. I contacted the sales line and requested to speak to a salesmen. The receptionist Janae was very rude and refused to allow me to speak to someone. I have searched their online inventory and identified that they have a car that I'm interested in. When I requested to speak to Janae's manager, she informed me that they were not in and refused once again to provide me with their name and contact information. Buyer beware, if you want to cut time and shop online and via phone in 2015 - This is not the dealership to deal with.

Emmanuel Fineus provided us with Great Service in leasing our new 2016 GMC Terrain. I gave him 5 stars because he got us the price we wanted and provided us with great customers service. If you are looking to purchase or lease a car I recommend Emmanuel Fineus. C.Torres