ELGA Credit Union Burton S Center Rd, Burton

We are from out of state and understand the hesitancy of giving loans to out of state residents. However in this particular case. I am retired military, had an elga credit union family mbr who banks at this branch who was willing to cosign and both my wife (school teacher) and I had an exceptional credit rating. They were requiring us to cover 20% of our loan because they didn't know us and our credit was too good for them to allow the co signer to be eligible to sign which ultimately took out the cosigner to be used for the reputation piece that we needed to get the full loan covered. The customer svc rep who assisted us on the loan application even stated himself, he couldn't understand why the bank was adding all these unique requirements for us to bank with them when we are such a good dependable credit risk and according to our credit reports paid off our last three vehicles 1 to 2 yrs off before the required payouts were due to close and on top of that had a current home loan out with the bank that approved us. Needless to say we left bewildered and took our business elsewhere.

Anyone need a car loan? Better get up to Elga! What are you waiting for??? A bad interest rate form somewhere else?

Elga is a decent Credit Union, but trash for customer service. Wouldn't recommend letting them help with your finances in anyway shape or form.

Today we needed to go to our branch in Fenton's VG because we had questions and needed to do some banking... We totally forgot about the time they opened until we got there. HOWEVER, they not only took us early, but we SUPER HELPFUL!! Thank you ladies at the Fenton VG's location!

I talked to one gentleman, Rafiel, about some fees on my account. He told me that there was nothing he could do and that basically i was just going to have to pay them and be out $100. I called again a few hours later and spoke to a lady name Jani, who I originally hung up on after hearing some of the same stuff the guy I talked to earlier had said. I rudely hungup and she called be back, and then tried to talk to me but wasn't able to. She then emailed me letting me know she has actually helped me out and i felt bad immediately. Excellent and beyond the call of duty customer performance by Jani!!

Great place to bank with, staff is friendly and willing to help. Constant communication and quick responses when doing any type of banking transaction with them.

There are getting slower every week. You better leave early if you want to do business on friday. Expect a drive through lane to be closed.

Great people to do business with. Kayde is very professional and her staff as well.

ELGA Is the best Credit Union that I have ever worked with, the people are great to work with.

I love how quickly and effectively my matters was resolved and also how the associate knew exactly what to do.