Dort Financial Credit Union Davison Rd, Flint

We needed to get a new ac unit installed and wanted to finance it. Dort was so helpful and even more easy to work with. Thanks again

Not happy one bit. (5) Year member, Finally taking my business elsewhere. Opened a Chase account (2) months ago, absolutely no issues thus far. *** 1) They have constant app and mobile site issues; As well as ATM (or debit card itself) 2) They have now begun charging customers .75 cents per transaction if you use atm more than (6) times a month. 3) They hold checks for days pending the amount you have in your account. 4) Their hold times are outrageous (during normal hours 10am-4pm), if you even get through at all 5) Their mobile site/desktop site absolutely sucks compared to their competitors. No mobile 'check deposit' accessibility, Limited account information; EXTREMELY LIMITED (compared to Chase Bank and Elga Credit Union)- as in you can only see your statement.

This has been the absolute worst bank other than Elga credit union, if that is at all possible. My boyfriend and I have had a joint account for over 2 years, and it has been nothing but endless issues. For one, the joint account does not allow each person full access to the account, which is absurd. We needed our money to be in one trusted place, however if you are the additional person on the account it is a HUGE hassle to access online banking. We have asked many times for both of us to have equal access to the account, however, they have so many restrictions that it is not possible. Not to mention the ATM's are down 90% of the time, or they have some type of restriction. You can't even deposit checks via ATM because "the server is down", but has been down for MONTHS (if not longer). When I needed my full account number they gave me my member ID, but had no clue what an account number was...lol. I had to tell them I needed the numbers that would be on the bottom of a check. After that they proceeded to tell me that you would just "add a bunch of zeros" on to the member ID. THEY TRIED TO TELL ME THEY DON'T HAVE ACCOUNT NUMBERS. Not to mention when I went to ask them to send a fax to verify my account with my CC company, they had no idea what to do. The "managers" I've spoken with have been incredibly uninformed, condescending and unintelligent. Whenever I go in they always tell me how I look young/question if I actually have an account there...it is incredibly unprofessional to comment that someone looks "too young". I am at the bank with Identification, i'm not buying liquor. They have been of no help whatsoever at any point where we have tried to address our issues, and we have been banking with them for too long. We are switching to Chase, as i'm sure they will handle our business much better. The list of issues we've at Dort Federal goes on for miles, I would not recommend banking with them. *NOT to mention their customer service WILL hang up on you & no one will ever call you back when you ask for a manager.

Terrible customer service! Never even acknowledged my deposit or that I was there. I had to push the call button after she dealt with the 2 people beside me that pulled up after I did. At that point she was just rude!

Been member only 5 mo's. Love. This credit union so far. Only thing is on the 1st day of mo, they shoud have more than 2 tellers open. Its a very busy day. Pay day .

The new atm like tellers that some of the branches have take forever and are horible to use. They do give good rates tho.

Been there everytime I need them.

Will be closing my account as soon as I possibly can. Was denied a loan in the pretense that I was "too young to spend it responsibly" I will be seeking service from a company that looks at quantitative data while considering life affecting choices. Don't waste your time here.

This is by far is the worst bank ever! They have very bad attitudes and is not understanding at all! They think they can talk to you any kind of way! I will be definitely pulling my account and moving to ELGA!

Too many fees for everything. I even get charged $3.00 check cashing fee on a $50.00 check when I have over double the amount in my account. When cashing or even just depositing large checks they hold them for way too many days. I was a member for over 30 years. Decided to take my business elsewhere.