eLEND Sylvan Way, Parsippany troy Hills

Rate was great. Expect overwhelming documentation requirements and explanations. Apologetically delayed and ignored communication from most everyone I worked with. Expectation given was a 30 day close. It was 90 days. Hardly worth the effort and time over a conventional mortgage.

Sean and James are the BEST!!!!! My wife and I enjoyed working with both. They were there to answer every question. Our suggestion is that you make sure you reply to their request as soon as possible and it will make the process smooth. Again we would like to say THANKS to,Sean and James for your professionalism. Thanks, Graham and Jackie Coleman

Joseph Perkins and Joy Cannucci were great to work with. They were clear and quick communicators who did everything they could to ensure we closed within my 30-day time limit. I highly recommend using eLend!

ELend provided a very easy refinance process for me. I received extremely professional answers to all of the questions I had, and I am very grateful to eLend for meeting all of my demands and adjusting to my specific situation. Documentation process is a pure breeze, people are supremely responsive and easy to reach over email or phone. Thank you eLend, it was a pleasure doing business with you guys!

Do not use Elend.... be warned!!!!!! Horrible communication and they do not know their lending laws. I had every document sent to them right away when they asked, did every paper work for months, and I have excellent credit. Overall I had to work with them for 5 months in order to close on the house. Trust me, don't do it, go somewhere else.

Very poor communication between employees as well as between employees and myself. Things were sprung on me that were not originally brought to my attention, and things that were said were then turned around and changed by other members of the team. Nothing is consistent and the whole truth is never given. False promises are given and information entered wrong consistently. I've had more pleasant experiences at the dentist.

Can I give less than one star. This is the worst company I have ever used. I have been waiting 4 months to refinance my mortgage. All they say is next week, in two weeks, next month. I would pay you to go elsewhere. Don't waste your time.

Whoever I just spoke with on the phone was extremely rude. I tried asking a couple questions but was cut off multiple times. Not a very fun experience.

Poor customer service was told different payment than what was initially stated. Refinance loan was more than the initain loan. If I had to do it all over again I would go someplace else. I'm refinancing threw movement.

Over 60+ days for closing. Cost me more money when they didn't close on date contract stated!! How do you plan a move out of state with this kind of business?!