Educational Systems Federal Credit Union Rockville

They are shady. Don't do any loans.

Zoe Varthi was extremely professional and helpful. She gave me needed advice for financial planning and help. She is a true gem!

I been with them when it was Montgomery County Teachers Federal Credit Union (MCTFCU) and it was wonderful! And now with Education System Federal Credit is horrible! They can never get my account right I got charge $65.00 on my account. They also need to work on their attitude

Some teller at this bank are not friendly ,and it since that when new teller are it just get worse. I guess the owners of this branch do not care about being humanely to there customers ,it is only if you want to do business at Educational system, so others banks have the same attitudes; it is the way of this world from bad to worse. But best luck from me to anybody who like banking.

(Rockville location) horrible !!! run for the hills. They refused to fix unauthorized charge because it was over 60 days old! Needless to say they took me to collections because this led to my account being withdrawn by $400 . This dropped my credit by 70 points! "Over the phone customer service" reps at the main office are ghetto, dismissive and literally speak to you like a dog . Go to WellsFargo , Bank Of America and the like and you will be treated with respect, world class customer service and your $$ will be safe.

Recently had to buy a car, after mine was totaled. Very helpful resources. Isabel Lerma got everything going and put me at ease. I had help from Dave Kelleher in searching for a car and meeting me at the dealership to test drive. I didn't realize before that we had that service available. Very helpful and positive support. Would highly recommend.

Very angry and upset that I called a head of time before coming this is my bank. I will do what I can to not bank here. The schools are not given ID because of circumstances. I have everything to prove who he is and they will not let my 15 year old get an account. Their customer service gave me the wrong information!!!

This was a great bank when it was Montgomery County Teachers Federal Credit Union (MCTFCU). They were very friendly and worked with members in various aspects.. daily banking.. loans and general questions.. Since they were "bought out" by ESFCU, this place has gone to the dogs. I have heard of banks being so quick to charge you fees for everything and its a shame that a "credit union" now has a "big bank" complex. If that the case I might as well bank with a larger company and get the perks of being billed for everything... If there were negative stars to give, they would have gotten negative stars.. DO NOT bank here unless you want a headache.

They keep reporting my CLOSED and paid off for years account as late on my credit score for no reason. Reply: No I'm not going to contact your department, last time they could do NOTHING as my account has been closed for years and your records do not go back that far. Yet you still report it as delinquent. It was a huge waste of time.

Fantastic credit union! Just don't understand why so many negative reviews..... They offer wide variety of products and services(Great rates & terms) for all your banking needs.