Eastman Credit Union US, Piney Flats

I applied for a loan two weeks ago. Have heard nothing. Moved my mortgage to another financial institution. Might be ok for a car loan but that’s it. Shop around.

If I could give a zero star review I certainly would... My family has banked with ECU for over 10 years. We have had countless loans through the years whether it be auto, personal and even mortgages. We have loved banking with Eastman and have never had any issues whatsoever until our experience yesterday... Never have we had a loan officer at any bank be as rude and unprofessional as Brandi Napier at the Piney Flats branch was yesterday. We would be glad to go into details with a branch or general manager but until that happens we will take our business elsewhere.

I have been with ECU for 4 years they have helped me with anything I need. They answer any questions I may have. Some of the best people work there. I plan to be with them as me and my business grow.

My husband and I love ECU. Such a great bank! Just wish we had one closer to home in Elizabethton.

I had a problem with my card not working two days in a row and I have money in my bank... ECU is convenient but what's the point having one of their cards if it doesnt work.

Twice today ive waited in line 2o minutes before i to go back to work the line never moved.SAD ! ill to Bristolto see if i can get service this evening!

Would give a zero star but I can't. They have screwed me over so many different times and never resolved the issue and even with a savings account I can't cash a payroll check. What's the point in having it open...especially when it only yields .30%? Time to close what I have left with them and say adios amigos

Always helpful no matter which branch I visit. We especially appreciate having a branch near home in Piney Flats now!

Every time I've been here, the staff was nice and got me through in a reasonable amount of time.

eastman is very helpful and really seems to care about their customers