Earthmover Credit Union Baseline Rd, Oswego

Great place! Helped me get my first car loan, fast service but some issues with the loan at times, they often take out the payment early for no reason, other than that a great bank

Disappointed! I do not know if it was just this branch or the whole organization. Now I have a inquiry and a whole lot of wasted time. They have a business development center that only cares about getting you to do a online app so they can get credit. I felt pressured to run my credit and will dispute with Transunion. I was approved for a loan. The email I received said approved and didn't say anything about a conditional approval. I was also contacted by another woman who set up a appointment at a local branch for me to sign loan documents and finalize the loan. Then I was contacted by a loan person who said that woman doesn't know what shes talking about and that they needed to verify income. Very unorganized and lack of communication. Not to mention after giving this compay personal information and a bunch of documents they asked for, I was told that my approval was now conditional???? Steer clear. Horrible experience.

The manager, Amber, doesn’t have the patience or skills to properly train her employees. Rolls here eyes and says inappropriate comments. I’ve seen numerous employees cry on the job. You can get better rates and cuatrimestral service elsewhere.

Very kind staff! They gave me a great rate on a refinance loan. They were straight forward and explained everything in simple terms which I can even understand without a coffee. This is my second experience with them and they are very good.

Love the staff. Always courteous, patient and helpful. Always up front and honest regardless of what type of service you looking for.

Jocelyn and Cricket were great they were both very helpful and patient with me and helped so much I appreciate everything they did for me they made my first experience with the bank a great one 😊

You guys have the worst hours ever, I haven’t cashed my check in 2 weeks because your guys’ hours are so dumb. I’m switching banks today. What a waste of time and money being with earth mover. I don’t recommend this bank to anyone.

I told them fix waiting long wait times they switched to a ceo does not what she is doing

They steal your money for fees. Just like every other bank

Been a member for 40 years and this credit union has been there for me through all my needs