Dupaco Community Credit Union Williams Blvd, Cedar Rapids
3131 Williams Blvd SW, Cedar Rapids, IA 52404, United States
https://www.dupaco.com/access/dupaco-locations/3131-williams-blvd-sw-cedar-rapids-ia.html
- Saturday8:30AM–12:30PM
- SundayClosedHoliday opening hours
- Monday8:30AM–5PM
- Tuesday8:30AM–5PM
- Wednesday8:30AM–5PM
- Thursday8:30AM–5PM
- Friday8:30AM–6PM

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Reviews
B
Dupaco Cedar Rapids SW branch. Worst credit union I have ever joined. ATM is always out of money. Very rude staff. I once complained because only one person was working the drive-thru (7 cars waiting) and three tellers were idle with no customers in the lobby. When I mentioned this a man walked out of his office and raised his voice at me saying there were 4 drive-thru lanes open. I reminded him that he only had one teller working those four lanes. He continued to be hostile and I left. When I closed my accounts I left some negative feedback and was hung up on.
Hi Bob, we're sorry that your experience was less than ideal. We appreciate your membership and your feedback! We'll be sure to pass this along so we can continue to improve in the future. Thanks again for letting us know!
S
I will give more 🌟 🌟 if I could, no words can explain how much I love banking with Dupaco. I've been with small and local banks and most of them are very good to bank with, and I well never bank with big name banks. But Dupaco is a unique and very easy to manage everything and the staff are so awesome any location you go. We moved to North Carolina for 2 years and they helped us more then one time when we needed extra cash, in a matter of less then one hour. We applied on line for a loan and one of the staff called us in 10 to 15 after and he was so nice not judgmental, and he was talking to me like a friend I felt like. And I love the reword cash back that you get by using your card or checking or other. And I like how they are protective over everything where they would call you quick if they see anything odd with any transaction. And they even call to give financial support and advise, I never had another bank care that much. At Dupaco you don't have to be rich to be treated good, and that's what I love about it. The best of the best 👍👍
Samir, Thanks for the kind words! We're grateful to have the opportunity to serve you through the years!
A
Making an edit to this post... the refinancing process was painful and Katie Fisher more than once refused to pick up the phone and call me back when I had questions. I repeatedly told her I was changing insurance companies during the refinance and I was assured everything would be handled at closing for the money in escrow. She dropped the ball and screwed up the closing and never funded my one year of insurance in the closing!!! Complete incompetence and to make matters worse I lost my job due to covid and had to find the $770 out of pocket when I was led to believe the insurance money was already included in the closing. I will be refinancing through a different credit union asap and will be taking my money somewhere else... Update- 4 weeks later and no response from Dupaco very disappointing. 260 ppl have seen this review so far so hopefully I’m helping someone make a more informed decision about this credit union.
Hi, we're very sorry to hear that you didn't have a good experience. Will you please provide send more details to [email protected]? We're always looking for opportunities to help and improve. Thank you!
j
Accidentally over drafted about $100 they charged me $28 five times for 1 over draft, they are also holding my pay checks from me and refuse to release them to me. It's been 6 months and I still have to threaten them with lawyers (whether a lawyer would help hasn't been determined) but they release my check long enough to empty my account so I can pay my bills. I used to like dupaco, until I moved and now they don't wanna work with me on anything. I even got a letter in the mail that stated if i don't pay the personal loan off soon they're gonna close my account permanently and keep all pay checks that are deposited. If that's not straight up THEFT then there's more wrong with this country than we can fix.
S
I never thought I would leave after being a 40 year customer of another local credit union, but we are now proud Dupaco members. The Dupaco team adviced, supported, and believed in our business and our team! We have transferred our business and all personal accounts over, because of their great service. Thanks!
Welcome to Dupaco, Sue! Thank you for your review and we look forward to serving you!
J
Spent over an hour with one representative to make sure the credit union could accept foreign service employees without a problem and was assured they had a number of people in the same situation, and opening an account would be no problem; we appreciated the time this person spent to check out all aspects of our situation. Went back to open an account and was served by a different person - was rejected due to the same situation we had described in the first meeting with the first person, even referencing the first person and first meeting. The second person never went to check with the first person. This was a very poor customer experience, getting conflicting information from within the same branch. We later went to a competitor and had an excellent experience.
Hi Js, thank you for providing your feedback. We're sorry to hear that your service experience was not ideal with the second representative. I have forwarded your review on to our management team for their review, and if we have contact information on file, someone will reach out to you. Thanks!
M
Great service and the best staff ever!!! They greet you when you walk in!! I love that it's a very inviting atmosphere not like most banks you go to!! You feel like you matter and other banks I have belonged to do not do that! Thank you Dupaco, I'm so happy I came to your bank!
K
Very happy faces, great customer service! Dupaco makes the stress of having to complete complex transactions go away with their awesome customer service. Their Saturday hours make it extremely convenient to bank here.
L
This bank cares about their customers. They always take the time to work with you in regards to an situation. I appreciate all the employees at Williams Blvd Branch.
Thank you for your review, Lana! We're happy to help! :)
R
Best bank and people ever. They worked with us for many years so that we could retire debt free. So much appteciated and grateful.
Thanks for your review, Regina - we're happy to have you as a member at Dupaco and look forward to helping you out anytime you need it!
Personal loan Providers Nearby in Cedar Rapids
- Personal Loans
- Payday Loans
FAQs
1. How Can I Get Related With Dupaco Community Credit Union?
In order to get related with them for loans, you can call this phone number +1 800-373-7600, or you can direclty find out loans online. If you need any loans like personal loans online, you can click here, which will be faster.3. How Can I Get a Loan at Dupaco Community Credit Union?
The fastest method is to fill in an online application form. For your need of payday advance loans from the Internet, simply look at our website to discover more details.5. What Should I Do I Cannot Repay The Loan On Time?
The best way is to talk with your lender at first and find out a solution for both parties.
2. Where To Find Dupaco Community Credit Union?
Dupaco Community Credit Union is located at 3131 Williams Blvd SW, Cedar Rapids, IA 52404, United States. If you wan to visit them on your own, you may use the map to find out a way to get there.4. Is Dupaco Community Credit Union an Agency? Or a Lender?
Dupaco Community Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can assist you in connecting with 100+ lenders to get various loans like installment loans for bad credit, browse this page to find out more.6. Can Dupaco Community Credit Union Provide Car Title Loans?
Sure. You can get title loans for bad credit by clicking here.