Downtown Pawn Jefferson St, Wausau

Had all my paper work for a $3500 ring that was real diamond and soild gold, custom made by a very popular and high class fine jewelry store in stevens point, was involved with the entire process of having the ring made, and once again had paper work, insurance, all that with me, the old rude woman in there offered $160 for the ring claiming it was is plated gold with zero explanation as to why! Brought it to another place and they confirmed my ring was 100% real, I have never been so mad at a business in my life!!! Do not go this this shop!!! they clearly have no problem not only lying and insulting their customers, they will ripe you off for hundreds of dollars if you give them the opportunity. ZERO STARS!!!

Do not bring your stuff here! If I could give a zero I would. Had my laptop taken in because I don’t really use it, and got lowballed so hard I laughed. This is an a generic run of the mill basic laptop, it’s a pretty decent gaming laptop that even refurbished goes for at least $800 to $900. Now I’m not stupid, and I wasn’t expecting that kind of money, maybe half, which I’d of been ok with since I really don’t use the thing anymore and I don’t have FB marketplace, so I figured this was just an easier way to make a quick few hundred dollars to play around with. The guy at the counter offered $185 lol. Clearly they are either crooks or massively incompetent. Either way I’d suggest going elsewhere.

Went in there with diamond jewelry and was told they could only give me the gold value on it. The diamonds were first rate.

gonna give average review. Nice shop, thou i tried to pawn some speekers the otherday. Speekers i bought for 120. They only gave me 30. They should have at least given me 70. felt like they under paid me, Thou i will be back, becasue it is a nice store, and people are freindly.

Not a good pawn shop. Has people working that are not experienced with the items they are selling and they try to rip people off. The wrong pawn shop closed. Pawn America Forever!!

I have never had a problem here, I always get a fair price. I have seen instances where the broker was rude but only after the customer was rude, raising their voice or arguing. It's a tough business and pawn shops are there to help you. I am sure about 80 percent of the time you are not going to be offered what your expecting because they have to be able to make money if you don't pick up your stuff. I understand this. Maybe that's why I have never had a problem. Who knows. Oh yeah and I have bought some pretty awesome stuff from them in the past as well, including a camera (that still works perfectly) countless video games, countless movies, jewelry, and even a laptop that I bought about 2 years ago now AND STILL HAVE still working perfectly as well. I think if you go in there with a positive attitude, and remember that it is a business not a charity you shouldn't have a problem here. :)

The staff here is very friendly, it is family owned and has a very welcoming feel. They have a great selection of merchandise and at reasonable prices. And if you come seeking a pawn loan they almost always will give you more than Pawn America will.

Wish I could give less stars. this place is owned by a family of people who would probably spit in your face if they could. For one example, pawn shops usually always ask what you are looking to get for the items you bring in. I had created a list of prices I was hoping for on each item I brought in. When i placed my items on the counter I had also given him the small list of prices so he could do a comparison. No joke, he than proceeded to crumple the paper up, and said "I'm not even going to look at this" and tossed it in front of me. Professionally all he had to do was simply state that there was no need for the list and continue with his job. I hadn't even acted cocky, smug or insulting to deserve that kind of treatment. I was completely shocked by the insulting act that I just stared at him, not knowing what to say. How can someone in a professional business act like this to customers that keep their business going? I then proceeded to grab my items off the counter and walked out without a word. Over a year has gone by since the incident and I had gone in a week ago to pawn a few of my things. One of them being a tablet that just didn't have a charge, the pawn broker informed that if I bring it back charged (which is understandable) I would be able to get $58. The following week I had brought it back charged and the same worker was there but working in the back. A different Pawn broker confronted me in an emotionless manor and just looked at me, expecting me to make the first move or gesture, no Hello or anything. I had asked if the previous pawn broker was available and he was hesitant on the reason why. I told him that I was in the week prior and was given a price for the tablet I was bringing back to sell per our agreement. He told me that the original pawn broker was there, but he was only going to give me $30-35 because one week is just too long to wait. I asked how 1 week was too long ( in a curious voice, not cocky) and he gave this answer "Because you're dealing with me now, that's why it's too long" None of this is made up, if you have been there to pawn or sell I'm sure you have some comparable stories of your own. I know generally pawn shops have a shady environment and pawn brokers can be a little rough around the edges, but this kind of treatment is ridiculous. Downtown Pawn should be avoided at all costs.

I really had a horrible experience at downtown pawn. I took in three Gerber Knives to sell to them and they offered me 20 dollars. i declined and took them over to Pawn America where they offered me 60 dollars. So if you are looking to get ripped off and insulted with a unbeleivablely low offer downtown pawn is the place for you. On the other hand if you want a fair price and good customer service i would strongly suggest taking your merchandise elsewhere.

Bought a tablet from there. Missed the deadline of return. Wouldn’t work properly. Bought an hdmi cord. Tried to return it the same day they said no. Bought a Xbox one remote and it worked okay, but was like 45$ so not sure if I’m going to return