Cloverbelt Credit Union Mcindoe St, Wausau

The tellers and other staff are pretty nice, but their "policies" are ridiculous. I have banked here for 26 years... Yet that gets you absolutely no loyalty benefits or trust with them. They wouldn't even let me cash my son's check when I'm his Power of Attorney, with paperwork to prove it, even though I have had my account there for that long. Also it takes wayyy too long compared to my other bank for debits to be taken from me account after using my card, often several days.

Avoid getting loans here. First of all, they doxx you and want to know irrelevant parts of your life. Then they will very, veeeery slowly respond to any requests for information (if they respond at all), but they'll send out those threatening letters, express. They screen phone calls; I've had someone go in to verify the guy I needed to talk to was present and available. They will ignore you for months at a time, and even try forcing you into penalties of your contract; very dirty tactics at Cloverbelt Credit Union. If you want to refinance, like during the political pandemic, they will drag their feet and break their own rules to stall in order to maintain a highly unreasonable interest rate, and you'll have to hire a lawyer to enforce the rules, they're probably even breaking laws here; they simply will not reduce your interest rate. They'll even lie to you and say everything is complete, then never tell you that they never actually finalized anything. And they will never compensate you for their "error".

Fast, friendly service, answered all of my questions and explained all the important details connected with my concerns...