Dollar Bank PA, Cranberry Twp

We had an account here when we moved and didn’t close as we come back frequently but also wasn’t using. The bank began charging a monthly fee for inactivity, which is fine as a policy but made 0 attempts to contact us and let us know. We liked this location in the past but more recently the service has gone way down and then this last issue of a few hundred dollars in fees with no notification. Just disappointing compared to other more customer focused banks. I would recommend FNB over this bank if you are looking.

This company will screw you out of money anyway it can. I had one withdraw accident from my checking account and they charged me a 70 dollar fee even though I had more than 8000 in my savings account with them at the time. They would not have processed the overdraw if i didn't have enough to cover it. They told me the capital one credit card fee would have been more but that is not true. Captial one does not charge me for failed bank transfers. Dollar bank also has a terrible website compared to PNC This company will steal your money by nickel and dimeing you in hidden fees. Terrible company. You have been warned.

I had a major overdraft issue because of how Paypal charges a card which lead to an excessive amount of overdraft charges on my account. Needless to say I was extremely p!ssed off when I went to the branch. After first seeing a teller who couldn't help me I was then taken to see Eric. Long story short, he was patient, calm and professional in dealing with me in my highly agitated state. He fixed all the wrongs, and made all the overdraft charges disappear. As quick as we are to bash a company, I want to take the time to say Thank you for making this right. You have a loyal customer now.

I've had accounts at Dollar Bank for over 20 years and never had a single problem. Tellers, staff and management are always personable and efficient.

Nice small local community bank that serves the people of the community with excellent employees and managers.

Great customer service, Dollar doesn't charge ATM fees to get your own money out at most other banks machines, unlike most of the big banks.

These people want to charge you $9 to cash their own check. No reason to go there

Tellers are always friendly & happy to help.