Diamond Bank Malvern Ave B, Hot Springs

I was recommended this bank by business owner here in Hot Springs. I got the privilege of talking to one Evelyn Bates. This person will not return phone calls you will have to call and try to catch her. After getting all the paperwork that I thought was necessary and I was told that it should work. They told me to drive to the teller I did they handed me a wider papers and told me to sign it I asked them if I could see a banker since I'm new to the area. That was a big mistake. This lady is rude and has no business opening new accounts. I understand you have rules you should obey your own rules. If you don't want people to walk in in your lobby then don't tell him that it is open! Evelyn did call me I called back but guess what no return phone call. Nice way to treat a newcomer to Hot Springs

I have always had a pleasant experience with the Tellers at Diamond Bank and most of the staff. I will not be using Diamond Bank ever again after dealing with Loan Officer named Cheri Wingo. Absolutely rude and a huge detriment to your company and any of your customers.

It took them four months to prepare re-finance an sit still isn’t right.

I've been banking here for over 30 years. Small town, friendly, courteous, people, even in a big city. Love the friendly atmosphere.

A great Place to Bank. Great service, Great People, curtious service.

The ladies there are kind and helpful thankyou

The staff has amazing customer service!