Daily Pawn Shop Midlothian Tpke, Richmond

I don’t know what I walked into but this was not the pawn shop I was expecting. Went for an item Advertised on Craigslist and surprise they didn’t have it. Save yourself some time and go somewhere legit. This picture is the whole place at this time, a literal pile.

I did business with them contrary to the low reviews and I regret it. I pawned an item. I sent a friend to retrieve the item with the pawn ticket and the cash needed. The owner would not allow them to get it. I was on the phone , i verified everything on the account, i verified my license information, i offered to send a written statement, i explained I was out of town and they refused to budge. In most places all you need is the ticket and cash. The owner was very sarcastic with me and refused to help me. I’ll never do business there again. I wasn’t trying to get over , I had everything any other pawn shop would ask for. The owner told me it was his particular policy. It wasn’t told to me neither is it on the ticket.very bad place to do business. I hope they shut down

My property was stolen and I called to check if anything had turned up. The man was incredibly rude and hung up on me when I told him I was checking on stolen property. I called back and he was again very rude again and said the public isn’t allowed to have information about what the store takes in. I asked how they can sell anything if people aren’t allowed to know the inventory and was told to call the police. This store is shady and incredibly rude to people who are just asking for advice. Definitely do not recommend

Bought a router a few days ago, thought I needed it. Turns out, I don't, tried to return it the day after purchase. No go, and I don't recall any "all sales final," or "no returns accepted" signage. Perhaps I wasn't looking for it that day and it's there. I figured, though, being a pawn shop and all, that he'd at least make an offer on it. I like the the store and Malik always has a good disposition, which is hard in that business, and he's got overhead to think of, and I admit he was willing, when I called, to help make the router purchase useful, but he wouldn't accept an offer on it for cash or store credit. Guess I'll have to sell it. Sure you don't want it, Malik? I hope you all are having a great day.

Not your go to pawn shop. I only went here bc it was closer to my home. They don't greet you + the guy behind the counter is very rude. He takes his precious time when he has others in line waiting. If I could I'd give them 0 stars. The items in there are old and dusty. The prices on the old junk is more than what I think its worth. Wanted to give me 10$ to pawn a item I brought 2 months ago worth 350$ 😕 Will not be going here anymore . it needs to shut down .

DON'T WASTE YOUR TIME! Called ahead of time to see if they would be interested. Online it was selling used for around $186 used . The guy that helped us had no idea how to even search the internet and instead of asking another associate or doing anything he simply came back said "oh well I can't find nothing on it, I'll give you 10 bucks for it." Just insulting that someone would think your so hard up for money they would offer you such a ridiculous price. All their merchandise was scattered, Dusty, and the shop looked horrific. Just a total waste of time. Don't bother they are low-ballers and on top of that are lazy and unwilling to educate themselves. Nothing inside was worth buying either probably because all the good merchandise that comes through there the people are so offended by Offer that they leave, like we did. Would rather do business with a reputable member of the comnunity not someone trying to take advantage of people that need a hand. Cant believe they are still in business, must be a front for something bc that place can't do much business with the terrible inventory and terrible staff.

Went in recently to pawn a few items. The man was friendly and efficient, which I appreciated while waiting for my turn. I didn't realize they sold so many things in the store. Definitely will go back to check out the store and see if there are any good deals.

I called to find out if the took the item I was trying to pawn. I walked 3 miles to take it there and they tell me when I get there that they weren't doing loans that day! Common courtesy would have been them telling me that over the phone! You lost what could have potentially been a life long customer! If I could have given zero stars, that's what you would have gotten!

Called the store multiple times and it says it’s open every day but Tuesday when it’s closed. I’m up here on a Sunday and it’s completely closed and you can’t get the voicemail because it’s full and nobody answered the phone at any time when I called. Complete and utter trash!!!

this is the worst customer service i've gotten. me and my fiancé came in with our two year old and waited in line for over 10 minutes just because the guy was already working with someone. it was a lady working also who just looked at us the whole time doing quite nothing. and when the guy finally saw us, he seemed very cocky and WRONG. he wanted to give us $5 for something we spend $35 on and he knew it because he looked it up! on top of that, he was on the phone right while doing business with us!? just didn't seem interested in the convo we were having nor with who ever customer he had over the phone. somebody need to fire his ass!!!! never going back again and if i would have read the comments first we wouldn't never had came !!!! 0 STARS IF I COULD LEARN HOW TO TREAT YOUR CUSTOMERS ‼️ i end up selling my item on facebook and got $25 for it