Cycle World Virginia Beach Blvd, Virginia Beach

Wish I could give them zero stars. I got tires changed there got three prices, finally I drop the bike off with a price... Go to pick it up and it's $88 more than I was told, was not given a reasonable reason as to why the price is higher Will never return and would definitely not tell others to go

had been speaking with Jay about a motorcycle that they were supposed to be getting later the next week, he said he would call me when it shipped from their distribution warehouse to let me know when it would arrive. I called him on Thursday the following week and he told me that something had come in and he would go check and call me back. he did call me and told me that they had received the box with all the accessories, but the bike had not arrived. I called him again Saturday, because I was going to be in the area, and was hoping that it might have come in on Friday but he said that it had not yet arrived but should be there on Monday. I did not hear anything on Monday so I called Tuesday afternoon, and spoke with another one of the sales guys because Jay was off that day, he said that he was pretty sure that it had come in but he was going to go back and get some pictures and send them to me to make sure that we were talking about the same bike, he took my phone number and I never heard back from him. On Wednesday around noon I called and talked with Jay again and he told me that he was not sure if it had come, he had been off the previous day, but he was going to run back and check and he would call me right back. That was the last I heard from him. After this I went to another dealer and drove home my new bike that evening. To me it just seemed like they didn't was to sell me a bike, maybe they get people in all the time with money in hand basically begging them to sell them a bike but they won't be getting any of my money.

Do not go to Cycle World. While doing service on my motorcycle, they broke the windshield. They admitted it writing that it happened while in their shop, but then only want to credit me 50% of retail for a new windshield. Since we all know they buy products at a discounted wholesale cost, they basically want me to pay them to fix something that they broke. I will never go back there. The Vice President, Jeff Greer, was rude, arrogant, treated me like crap, and in my opinion is a crook. I should have done a better job of research on them. I would have then seen all of the other negative comments made by the long list of people done wrong by them over the years. Add my name that that list!

Husband purchased a helmet. The staff was very knowledgeable and helpful.

worst repair shop ever they just want to take your money , you take them your bike they call you a few days later and tell you the problems they fix them , than soon as you think your bike is ready they claim it’s another problem

Went in this past tuesday looking for tires for my yamaha bolt. Bree in the parts dept was awesome helping me narrow down my choices. I'll definitely be coming back soon for some new gear.

Ordered some items from DJ in parts and he was very knowledgeable and helpful. Came to find out he was from SLO so it was no wonder he was so cool. LoL will most likely do business with DJ again in the future.

was at the parts section today and they are awesome. staff is knowledge on everything they sell. was looking for a helmet today and Marisa was soo helpful with hiding one that suits my track and street riding. Thank you cycle world.

I made an appointment with Isaac and confirmed I wanted to buy a bike the day before and when I showed up for the appointment they had already sold it absolutely unprofessional and didn’t have the curtesy to call and let me know that the bike was already in the process of being sold to another party and wasted my time driving out there

The service dept is fantastic to work with and have been very helpful getting my husbands motorcycle ready for his return from deployment. I am so excited for him to get to ride his bike again and now I know it's all up and running right.