Currency Exchange International Chain Bridge Rd, Tysons

I called twice at 5 PM on Thursday to see if they had the currency I needed in stock and they did not answer the phone. I took my chances and went to the mall anyway. I arrived at the kiosk at 6:20 PM and no one was there. I saw there was a small backpack on the chair so I figured the attendant went to the bathroom, so I stayed around for another ten minutes. No one ever showed up. Whoever left the desk didn't update the clock saying when they'd be back. I popped into a few stores to kill time and they still weren't there by 6:45. Considering this is the only reputable place that popped up when I googled currency exchange in my area, I would expect more consistent customer service. If it's by appointment only, then please put that on your website.

I have used this currency exchange outlet for the longest time; however, I visited the location today and had the worst experience. Their business hours ends at 7pm on Saturdays. I arrived at the location at 6:45pm and the guy was working in the booth said he already closed the safe and it won’t be open until tomorrow which is wrong information because I have made transactions at the last minute many times. The attitude and expression he had was “I don’t care about your business.” He kept on shrugging his shoulder saying “nothing can be done, come back tomorrow.” My recommendation would be if you can avoid this location to avoid bad experience.

They're located right in the middle of the hall on the second floor of Tyson's Corner Center. Their rates sometimes aren't too bad to the level of gouging and sometimes are actually mildly competitive. Sometimes, as expected for a mall currency exchange stand, they are a bit rough but not the worst I've seen. They really are for if you quickly need some foreign currency and don't have the time to get an order mailed-in at your deposit banking institution.

Found this place on Google maps. Even though it's inconveniently located inside a large mall (for someone who is not shopping) we still went there to exchange some currency. When we finally reached the place at 1:50pm there was only one employee and she seemed to be unpacking some food. She looked disappointed to see customers approaching and greeted us by saying "I'm sorry, I'm taking my lunch break now". We said we came inside the mall just for this and it should be a really quick transaction- not more than 2 minutes, but she said she had to eat and asked us to return at 2:20pm . When we returned at 2:30pm, after doing nothing but walking in the order to kill the 30 minutes, we found a couple of customers in the line, and things were not moving quickly. As we could not afford to waste any more time, we left and went to our local bank, only to find out that everything turned to our advantage because the exchange rate at the bank was much better, and the people were welcoming and seemed to want our business.

I've exchanged $$ here numerous times & have never had a bad experience. The exchange rate is the most competitive I've found in the area. I always call before hand to ensure currency on hand....the first time coming here, she was waiting on a delivery to cover what I needed, grabbed some dinner to kill the time, learned my lesson to call in advance.

I needed to exchange Pounds for US Dollars. The exchange rate was extremely reasonable along with a very low service charge. The service was quick and efficient. It was much easier than dealing with my bank and the exchange rate was fair better than I would have been able to obtain at the airport.

Cashier spoke through microphone which could heard by everyone in the Tysons Mall. Very poor customer service. Don’t go here.

Extremely professional agent,I have been to the Bethesda location too and employee there was efficient too. There was a $5 fee @ tyson's corner but a $3 fee @ bethesda in my previous transaction[which is closed temporarily] I appreciate Tyson's Corner location being open today CXI Buy rate was £1=1.1267 Today's exchange was £1=$1.24 The rate or fee didn't deter me.I figure forewarned is forearmed. I am a repeat customer...once bitten never shy

Matt and Alexus at the Tyson Corners location were very helpful today with my traction. Great customer service and will work with you for all your foreign exchange needs. I called Alexus on Tuesday and ordered Israeli Shekels and Jordanian dollars for a trip we are taking in a few days. They had my exchange ready by Thursday afternoon!

Located at the far end (opposite from Bloomingdales) of Tysons One Mall this booth on the upper level has knowledgeable personnel and a trove of foreign funds with clearly posted exchange rates. They say they will order currencies that are currently not available at that location or more currency that they usually have on hand but are temporarily out of or short of (allow appropriate time). Also, they state that if you keep your receipt they will buy back any remaining funds you care to sell to them without an exchange fee.