Tysons Watch & Jewelry Exchange Leesburg Pike, Vienna

I always feel like I am going to be respected and listened to when I walk in the door . Taking time to walk you through their process helps to understand pricing. I have always felt satisfied with each transaction. This is the right place to sell all Your treasures and I love Their merchandise!

Might be a good place to buy things but not a good place to sell them. Have an appraised watch that I'm the original owner of. The clerk insinuated that the watch was not owned by me because I did not bring it in with the original box. She then insulted me by saying that my $3,000 watch was only worth $300. They run this like a low end pawn shop. Stay away!! Use the reputable stores.

Yesterday my husband and I decided to check this place out for new watches after seeing their add on tv. The customer service was impeccable. The owner greated us and insured someone would be right with us. Nazy, Sales Associate greated us with a smile and addressed all our needs. She showed us different options of Rolex watches. When we didn't see any that we loved, she asked Jesse, Store Manager what he had in the back. Jesse went above and beyond to ensure we left highly satisfied. We left with not only our Rolex watches but I got a new handbag as well! I highly recommend you check them out. We definitely be visiting again!

Today Nancy helped me design the perfect engagement ring . Her knowledge and personality put me at easy from the word go. I really wasn't looking forward to the experience but It turned out beautifully and wouldn't change a thing. Nancy and AJE have a customer for life. I can't wait to pick up the ring tomorrow. PS call and make an appointment and ask for Nancy. Sincerely, Jeff Clifton, Virginia

Not at all like the commercial presented.There is no fair price involved . .It is nothing more than a glorified Pawn Shop with beautiful jewlery. I took with me 6 diamond necklace, 14k gold watch solid, pair of pearl and diamond earrings and 2 men rings. Very good quality pieces no junk . For all of this . They offered $750. One piece alone cost that. I know diamond and gold doesn t depreciate like cars. It might fluctuate a little. It was weigh content and did not matter (diamonds or ruby, style , quality). I had on my arm an eleven thousand dollar bracelet . I ask her what will you give me for this 250 dollars. She couldn't answer me .correctly. I am not desperate nor am I ignorant. I just had jewelry I kept forgetting to wear and thought sense that is the case. I will just sell it. Seller Beware. They make a Fortune selling your jewlery for a lot more then they offer you. Of course you do not expect to get face value, but 750. That's ridiculous. I should have spoke to the manager.

"Round 2" I decided to work with them again after years not returning over a issue on a Rolex purchase. I have learned a lot about watches since then. I bought a Breitling Chronomat GMT B04 and after 2 weeks I am happy with the purchase and I got a great price IMO. The watch work as it should and no issues. I worked with Ronold and he was very easy , professional and a calm person to work with. I made had many meetings with him and after almost a month we made a deal. A+ customer service from Ronold at Tyson Watch.

Great place to shop. Variety of quality jewelry, diamond rings & Rolex watch etc. Friendly & outstanding staff. An added value to the store. The Virginia Surveillance Force. To protect property, assets and the visitors safety.

Two employees were so unprofessional and talking about my items disrespectfully out loud that everyone in the store could hear. I went to sell an old wedding ring set and Louis Vuitton bag. The offer was 10% of the purchase price of $9k. The ring was 2 carats... It a nice pawn store, NOT a professional jewelry store...dont waist your time going!!!

This family run business is the best place you can go to buy an engagement ring... or ANYgift for your wife. I bought my engagement and wedding ring here. I chose a beautiful certified loose diamond, and picked my own platinum setting that I knew my wife would love. They were very helpfull in finding something that was in my budget... and went the extra step. I was able to get a bigger, brighter, diamond for half the price of a big box "Jared" or "Tiffany" store. Best decision I made. I now go there every time I need to get my wife a gift. Thanks so much for your help.

Dreadful experience. They clearly judged a book by it’s cover. Unfortunately I had been running errands all morning, was wearing no make-up, and being in my late forties I probably looked like one of the many panhandlers seen locally! I was begrudgingly let in by a surly security guard, and then as I approached the counter I witnessed the guard shake his head “no” to the clerk at that counter! I pushed forward thinking, optimistically, that it was a “no I don’t think she’ll rob us” but in retrospect I think it was more like “she’s peddling stolen goods”! I was attempting to sell jewellery, of which I knew the value. Needless to say their offer was insulting. It was all in all a humiliating experience.