Crystal Lending Group Inc West Coast Hwy, Newport Beach

We have been buying and selling several times over the last several years , out of all the times about 12, Chris has been the best one yet. We will not use anybody else from here on out for our real estate lender needs. He was patient, helpful, kind, professional, prompt , honest and those were just a few descriptions ! I could go on and on. Thank you Chris.

Chris provided excellent service which made my first time home buying experience practically seamless and somewhat stress free lol (if that’s even possible when purchasing a home) The process to get pre approved was quick and once I had chosen a home and offer finally accepted, Chris was able to get me approved at a very low rate for my loan and was always a phone call away to answer all of my questions threw out the past few weeks. Would highly recommend Chris @ Crystal Lending Group If you or someone you know is looking to purchase a home

I worked with Chris and Victoria on our recent refinance and I'm very happy with how well everything went. Their communication throughout the process was excellent and everything went very smoothly even with a couple minor hiccups coming up in underwriting. I would definitely recommend them!

Travis was wonderful to work with. Responsive, thorough and up front. No hidden fees or unusual tactics. When our transaction was completed, we felt as though we had developed a professional/friendly relationship with him. Highly recommend his services, I have already referred Crystal Lending Group to friends and family.

Can’t say enough great things about Crystal Lending. Kyle, Chris, and Victoria were a pleasure to work with. Helped get me through a 21 day escrow with ease. Would recommend them to anyone.

Mike Roy was great to work with in the refinance process. He was clear and concise in his directions and in explaining different options available to us. He almost always answers his phone or returns calls in a timely manner. We were also able to text information back and forth to speed things up. I would highly recommend him and Crystal Lending Group to anyone looking to finance or refinance their home.

There are no words to describe how amazing Diane Fyke is, whom I was connected to through one of those phone calls you get when you fill out a questionnaire online on a mortgage rate. First and foremost this was the fastest refi process I had ever been through. I've refinanced several times and she is incredibly fast. The hold up and reason it took longer than it should have was because of my divorce situation. Without that, I'm sure we could have closed within 3 weeks. She is also very available during my non work hours, which many refi companies and banks are not. She was available to talk evenings and on the weekends and she responds to my questions and concerns extremely quickly. Also, the rate and APR and mortgage payment was exactly what she stated and quoted it would be. In fact she worked out a better and lower rate for me than I had expected. She was able to waive the appraisal and the fee, and got me all types of deals. She really knows her stuff. She was also very personable and understood the difficult situation I was in being now a single mother going through a divorce. I felt she was diligent, extremely competent and really cared about me and my situation. She is also available to answer questions after the refi process is over. I will be referring her to all my friends and family. You will not be disappointed if you choose Diane. She will get you the best deal and take care of you. Thank you Diane for creating a smooth process and helping me get through this very difficult time in my life.

Diane Fyke and Tiffany Velasco were super knowledgeable, incredibly professional, super patient, and a pleasure to work with. We had multiple unusual circumstances to deal with beyond just a normal refinance, and they were able to cut through the red tape and make it all work. I've worked many times with Diane previously, and will continue to do so into the future, and would absolutely recommend her and Crystal Lending Group as a place to go for mortgages and refinances.

Diane Fyke with Crystal Lending Group was exceptional in all areas from responsiveness, quality, excellence, professional knowledge and most importantly...made me feel like family rather than a number waiting in line for a home loan. I am a first time Home Buyer and Veteran, Diane was exceptional at explaining the process in detail and kept me organized with the many documents required. Diane always went above and beyond and always responsive to phone calls, emails and texts for any questions or clarifications I requested. This experience from application to funding was made easier because of the expertise, knowledge, service excellence and process timing demonstrated by Diane that was always on target and timely. I am now a life long Crystal lending group customer. I can never imagine working with another group. This experience was AMAZING and Diane and the team are above the rest in service excellence and really care about the individuals they serve. As a Military Veteran this meant everything! To any Military Veteran - I highly recommend Crystal lending Group for your loan needs. The choice is CLEAR. Thank you Diane and Team. Outstanding five star service from the first phone call and beyond. Committed to the Client in every way! Great Experience!

Top notch service!! Chris and Tiffany were great to work with and made the entire refinance process extremely painless! Night and day compared to the last refi. I would highly recommend Chris and his team for your mortgage needs!