Cross River Bank Teaneck Rd, Teaneck

Cross River Bank is great! I understand some people experience hard times in customer service, Sorry to hear that, but unfortunately it’s a problem nationwide, due to a Shortness of people because many are sitting at home getting fresh air under their legs and collecting free Unemployment money. Instead of getting a real job! Lots of companies are looking for help but many Don’t want to work, Anyways I’m happy to donate five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ God bless America 🇺🇸

I received a rejection letter from FreedomPlus, who claims its underwriting loans, for this bank. I've never heard of any of these institutions, and if I did, would not apply for anything from them. So I don't know where you are getting information about a ghost application I did not make, but I would strongly advise you to "cease and desist" or I will file charges!

Cross River Bank I haven't been able to get a hold of no one. I applied for PPP loan last year for 2 of my businesses. However, for the second round I did not receive it due to the system stated couldn't read my document and it stated I could applied somewhere else but when I did so it appears I have a loan number already. What has been recommended that Cross River Bank needs to correct something in the system or send you information on what needs to be done. However, I cannot get adhold of no one. Now I'm driving 3 hours to get help and Branch close. Its very frustratinggggggg. My business is sufferingggg. Please send the best way to contact a human being to fix this.

Extremely arrogant and disrespectful loan officer. Hung up on me and acted like she was not getting paid at an official job to talk to me 😂

I received a PPP loan with Cross River but I can't deposit the c heck. I am trying to correct a typo for few weeks now. In contrary to what the owners wrote here, Cross River PPP does not answer calls, (if you call any of their numbers the automatic system would hang out on you if you are PPP customer) They don't reply to emails (for weeks) and they don't let you message them over twitter (Its blocked) . basically they just don't take or answer any correspondence from you. Having a lot of volume is not a legit excuse for totally ignoring customers.

An absolute wonderful bank to work with. Customer Service is top! My emails get answered within hours. I would recommend this bank to everyone. The manager is exceptional. My organization has been banking with Cross River for almost two years and are extremely happy we made the change.

I applied for my PPP loan through Cross River Bank. I was so surprised at how they handled the work step by step and how quickly they would answer questions on the phone. I just signed my last step on my PPP application and I am so happy I applied to a loan through them! The best!!

I tried to reach out, but there is no email or phone and webform is just a black hole. Facebook chat support lies that they are not my lender. Stay away from Cross River Bank. They bite more than they can chew. They are named as a lender on all documents, but refusing to help in any way, forwarding me to a "servicing" partner Kabbage/KServicing, who are dropping calls and not answering emails since January.

I have been dealing with Cross River for years. They are truly a wonderful "human" bank. They really know their customers and go out of their way to ensure that customers receive the support and information needed. I recommend them to anyone looking for an honest working relationship with people who truly care.

How can this institution be operating with the sba ppp program. I signed my closing paperwork through kabbage (another awful experience) with Cross River Bank on May 12th. ItsJune 11th and funds are still not transfered into my bank acct. I cant get any answers from either place on where my ppp funds went. I need help and cant reach anyone or get replies to countless emails. I need the bank president or person with authority to look into this matter asap. I will leave another review in the next few days letting the public know if this is a reputable bank. Contact me at [email protected] update on June 15. No response from anyone at this bank. I have opened a fraud case to investigate them!