Credit Union ONE Van Dyke Ave, Shelby Township

I don't even know what to say I enjoy walking into a bank and dealing with people one-on-one they have these automated systems that are very confusing. I don't think anybody should use these Credit Union. Where's Credit Union I've ever experienced. I'd rather bank with Wells Fargo or chase and that's not saying much. Not to mention the loss of jobs for hiring tellers also this bank and save a dollar

Tried using atm on site and it took my card for “security reasons” as I was preparing my deposit. No help was possible and had to wait until credit union opened at posted hours to get help. What a waste of my time and delay I endured.

Report: Credit Union One We thought we found Credit Union that could manage our funds professional, however, we found out after one they are worse than Dearborn and Christian federal Credit Unions. Also! If you like to do "Online Banking" Credit Union ONE does not support Mircosoft Edge or Explorer 10-12 so you are out of luck if you have any issues with the "Online Banking" according to employees Daba and Diane in Credit Union ONE Network Service. We now have go to PNC Bank and Transfer our accounts from this strange Credit ONE Credit Union cause their behavior and the treatment to us. Find another Credit Union or Bank like we have done. We found PNC and Chase Banks to be the better Banks to do business with. Just pass up this Credit Union and there branches.

Communication skills are null after they sign you up. If you have a loan you better not have any excuses for being late... just pay! You never get same person to talk to, or return calls. Looking for a place to take care of you... keep looking!

Drive up never works don’t even bother with it you will be upset. Inside they will take care of whatever you need

Staff is utterly useless. Facility has become 95% self-serve. Concerns are “handled” in a less than urgent fashion...

Screw those big name Wall Street banks, CUone got you covered. Been using them for 3 decades, never had an issue once that wasn't solved right away and with a smile.

New location is great. Major improvement over prior Van Dyke & 23 Mile site. Finally open better & longer hrs.

I love doing business with this local credit union. The staff are very friendly.

Excellent location, high design new building and attentive and knowledgeable staff!