Credit Union 1 Lincoln Mall Dr, Matteson

Crystal was WONDERFUL. Have great advice and was very patient.

Crystal at the Matteson location is awesome. I've been working with her for over 3 years. I came in for my annual holiday loan and not only that, she also helped me refinance my car. 1.99% rate! Crystal has helped me improve my finances and credit rating. She has always been helpful and friendly, when I couldn't remember her name, she always remembered mines . She's like a financial advisor. I thank you and her

Crystal Monroe-Woods you rock!! It's really pleasure to work with you, Strongly recommend you and credit union 1 to all friends and family ,Thank you from bottom of my heart. Keep it up,Cheers!!!

I called Credit Union 1 looking to apply for a loan to purchase a car. The branch manager transferred me to Shaneice Clausell who helped me with my request. In the past, I’ve gotten financing through the dealership so going through the credit union was a new experience for me. She educated me through the process while answering each question I had. She was transparent and displayed a high level of competency in her role. I’m grateful to have gotten her as my banker through this process. Shaneice, if you see this, I appreciate all of your help through this process. Your customer service stands out amongst all of my client facing interactions (with me as the customer or client). I hope you get a bonus lol!

Takiera Very mannerable and pleasant each time I come!

When I tell you the people in this place are all friendly, genuine and amazing people that they are. They take care of you from the time you walk in. Raven Henson took are time with me the whole way through with a smile. I'm Grateful for finding out about the Credit Union 1.

Credit Union 1 staff is amazing everytime I enter any branch. Raven was so professional and really assisted me in everything that I needed. I would recommend them to anyone. If you need a checking,saving,auto loan, and mortgage loan.

I worked with Shaneice through opening my checking account and starting my auto loan. She was a great help, especially when I was having trouble with the dealership I was purchasing my vehicle. She explained all the options throughly and was very friendly. I would and have highly recommended Shaneice and Credit Union 1 to family members and friends.

I have to say that I really enjoy this Matteson, branch more then any of the other CU1 branches and I have been to quite a few different location. I try to wait on Yosiah to service me, because although the other tellers are pleasant, he adds a level of professionalism to his pleasant and friendly behavior, that I appreciate. He makes me feel comfortable working with him and his spirit is always the same. I like it when a person makes you feel that they enjoyed servicing you and they have taken the time to get familiar with their customers and it feels genuine.

Dana Rocha should be very proud of her work ethic and her demeaner to the people she comes in contact with. My experience with her left me smiling and that doesn't happen very often. Credit Union 1 should be proud to have a person like her working for them. Thank You Barry Nelson