Country Federal Credit Union Lima St, Baldwin

A lady callede at 5:45 after hours and aske.to.come to the bank so I rushed to the Baldwin location then they told me they couldn't help me after hours

I wouldn't recommend this bank to anyone ever.. I've been a member for 3+ yrs and really only because it's the only bank in Baldwin, FL. However, I work 2 jobs( Head Waitress at my day and Bartender at night, so I have multiple direct deposits ) COVID-19 has temporarily closed both of my jobs so my acct went in the negative $23.37... WOW... I have received 3 letters stating I have 5 days to restore.. I'm just blown away with what's going on around us and in a time like this to threaten collections W/O hesitation or care..I've never been in the negative before..!! I've heard ppl say " Just a name" Or "Just a number" Well Country Fed has definitely brought that saying to life for me... Today another one of my many direct deposits went in and everything is fine.. But, I will be switching banks ASAP and think this bank has the worst customer service ever...

If you’re not exactly sure of what you’re doing, one individual will make you feel about 2 feet tall. I went through the drive through to cash my check, I took the clipboard to fill out the ticket. I had no clue that all I had to do was sign my name on the back of the check and put my account number. When one of your tellers says rudely and annoyed, “ma’am, what are you doing?” Just being plum rude in her voice. If you expect to be respected, I expect respect in return. Just because I’m younger than you doesn’t make me dumber. Please educate some of your employees on common courtesy and kindness. Thank you.

I am a non-customer. They were kind, helpful, and accommodating. If they treat their customers this well, this is the place to bank.

The name is now Tru Fi Credit Union

Home of THE nicest staff and great benefits. My money works for me 😬 Thank you Tim

Worst bank I have ever dealt with.